Sales Engineer 1

Job Location : Gurgaon/Mumbai/Bangalore

What You Will Do

• Develop and grow revenue through consultative selling with clients and prospects presenting a warm professional well-spoken and caring persona as an effective representative of SOTI.

• Provide email and telephone-based presales technical support for our software products.

• Perform production demonstrations that articulate the business and technical value of SOTI solutions.

• Collaborating with the regional sales team consultatively with clients/stakeholders. Helping them to envision the possibility of mobility.

• Educate on and facilitate SOTI solutions that can effectively address business and technical outcomes positioning business value to customer organizations decision-makers.

• Present the solution architecture including all technical aspects of the product and supporting systems.

• Provide pre-sales technical support installing and configuring enterprise software solutions during POC to prospective customers.

• Communicate with internal product development teams to resolve product issues & generate recommendations for product roadmaps (feature requests).

• Assist with the execution of internal team projects and initiatives.

Experience You will Bring

• Minimum of 5 years of relevant work experience with experience related to mobile device management solutions and enterprise mobility (Android iOS Linux Windows) BYOD SaaS

• Prior experience working in a technical customer-facing role. Ideally as a pre-sales / sales engineer.

• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.

• Knowledge of computer networking principles (DNS IP network Firewalls etc.).

• Knowledge of Single Sign-On (SSO) Identity Application Management (IAM) Security Assertion Markup Language (SAML) the Identity provider (IdP)

• Knowledge of certificate authorities certificate management & distribution and encryption methodologies (SHA1/2 TLS etc.).

• Knowledge of Active Directory LDAP protocol and identity management systems.

• Understanding and experience with Databases (i.e. MS SQL server MY-SQL MongoDB etc.).

• Understanding and/or knowledge of business processes & sales cycle

• Knowledge of containerization and virtualization.

• Work autonomously with minimum supervision.

• Able to plan prioritize and organize workload consistently working within service standards and agreed objectives.

Nice to Have

• Cisco Certified Network Associate or equivalent.

• Microsoft Certified Technology Specialist (MCTS) - Exchange or equivalent experience.

• Understanding or knowledge of Cloud Computing or certification like AWS Certified Solutions Architect - Associate.

• Android Enterprise Professional.

• Any formal sales training - value selling SPIN Miller Heiman.

• Understanding of Rest APIs and coding (i.e. Java Scripting HTML etc.)

• Experience with customer service / Incident management software.

• Multilingual capabilities.

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Please note that SOTI does not accept unsolicited resumes from recruiters or employment the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.