Sales Development Representative (SDR)

This is a dedicated outbound Sales Development role focused on the India territory. You will be responsible for proactively identifying and engaging high-potential accounts across key segments and focus areas including Digital Native Businesses (DNBs) Global Capability Centres (GCCs) and other strategic enterprise accounts.

Success in this role requires more than high-volume prospecting. You will be expected to understand your territory research accounts and stakeholders identify relevant business triggers and develop strategic personalized outreach approaches that create meaningful conversations with prospective customers.

You will take ownership of pipeline generation across your assigned territory partnering closely with Account Executives Marketing and other go-to-market teams to identify whitespace penetrate strategic accounts and create qualified opportunities that contribute to the territorys overall revenue pipeline.

We encourage our SDRs to be proactive and innovative in how they prospect including leveraging AI and modern sales technology to conduct account research develop relevant messaging and improve the quality and effectiveness of their outreach. Activity matters but quality relevance and business outcomes matter more.

This position is based in our Mumbai office and operates under a flexible work model.

• A minimum of 12 months proven success in a Sales Development Representative Business Development Representative or similar outbound sales role with a demonstrable track record of achieving or exceeding targets
• A genuine passion for technology and a strong desire to build a long-term career in software sales
• A track record of holding yourself accountable to high standards of performance and consistently delivering against goals
• Strong self-motivation drive and a desire to continuously improve your skills knowledge and results
• University degree College Diploma or equivalent experience
• Experience using a CRM platform such as Salesforce
• High level of commitment to exceptional customer service and relationship building
• Ability to work both independently and collaboratively within a team environment
• Strong time management skills with the ability to prioritise effectively and meet deadlines
• Ability to thrive in a fast-paced high-growth and constantly evolving environment
• Collaborative and coachable mindset with a willingness to seek feedback and apply it
• Resourceful resilient and results-oriented approach to work
• Strong problem-solving organisational and interpersonal skills
• Excellent written and verbal communication skills

Who Thrives at Dynatrace
This role is best suited to someone who is committed to building a career in technology sales and is motivated by professional growth accountability and delivering results. We are looking for individuals who hold themselves to a high standard take ownership of their performance and consistently look for ways to improve. Success at Dynatrace is earned through dedication resilience curiosity and a willingness to put in the work required to master your craft. The people who thrive here are self-motivated highly coachable embrace feedback and are driven to make a meaningful impact on the business.

Dynatrace is a place where hard work commitment and a business-first mentality are recognised and rewarded. We invest heavily in our people and provide significant opportunities for growth development and career progression. If you are ambitious competitive eager to learn and prepared to earn your success youll find a culture that supports growth celebrates achievement and rewards high role is not suited to someone looking for a short-term stepping stone. We are looking for individuals who are committed to building a career in technology sales and who are motivated by professional growth accountability and delivering results.

Dynatrace believes that potential is defined by more than qualifications or background. If youre passionate about technology committed to developing a career in sales and excited by the opportunity to learn and grow we encourage you to apply.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.