Relationship Officer Home Loans

Key Job Responsibilities

Deliver on Customer Acquisition through business development

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)

Work in the Area assigned by the Branch Business Manager and generate leads

Cold Calling to the potential customer base to generate business

Daily Sales Calls as per the Plan submitted to BBM

To find nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship process championship and product championship To Activate Referral Partners for new business

To give doorstep service to customers at their residence or office.

To learn the Organizations policies and source files as per the policy.

To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities information and sharing them to Branch Business Manager

To Support the Customers in terms of end -to- end loan processing.

To act as the Bridge between Customers and the Branch

To be responsible for the Soft Bucket collections Early mortality and 12 MOB Fresh Sourcing.

To Cross Sell Insurance effectively to the loan customers to safeguard their Property Health & Life.

To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Retain existing live loan customers.

Knowledge Skills & Attributes

Result Orientation

Customer Service & Retention Focus

Strong presentation skills

Relationship Building & Stake holder Management

Process Knowledge/ Orientation

Cross Selling / Upselling Skills

Business Development

Communication Skills Proficiency in local language and English

Required Experience:

Unclear Seniority