Recovery Executive
Coimbatore - India
Job Summary
ROLE SPECIFICATION
Role Title | Recovery Executive |
Employee Interviewed | |
Reports To | Regional Recovery Manager |
Company | Muthoot Fincorp Limited |
Function/Department | Secured & Unsecured Lending Business / Recovery |
Written By | Samyukt |
Approved By (Jobholder) | |
Approved By (Immediate Superior) | |
Date (Written On) | 30/12/2025 |
ROLE SUMMARY
The roleresponsible for recovering overdue payments negotiating with customers and ensuring compliance with company policies and laws.
ORGANIZATIONAL CHART
O
KEY RESPONSIBILITIES
Portfolio Management | Contact delinquent customers via phone email or written correspondence. Focus on high-risk accounts for recovery |
Stakeholder Management | Collaborate with internal teams (legal Business etc.) |
Compliance Management | Ensure compliance with regulatory requirements organizational policies and industry standards. |
Data Management | Provide regular reports on recovery rates and performance to senior team |
KEY DECISIONS TAKEN
NA
KEY INTERACTIONS
Internal Stakeholders | External Stakeholders |
Business Legal Recovery | Customers Police dept |
KEY ROLE DIMENSIONS
Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - | 12 15 Branches (75 150 Kms) Nil Nil 14 to 15 Lacs & 40 to 80 Cases |
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Strong communication and negotiation skills
-Proficiency in debt recovery software and accounting systems
- Knowledge of debt recovery laws and regulations
EDUCATION / EXPERIENCE
2-4 years of experience in debt collection or financial services
Minimum Qualification:12 Pass / Any Graduate
Required Experience:
Exec
About Company
Muthoot FinCorp is one of the leading NBFCs that offers hassle free & instant online gold loans for every need! Avail instant online ✓Gold Loan ✓Small Business Loan ✓Two Wheeler Finance ✓Used Car Loan ✓Home Loan. Apply, and get quick loan approvals.