Program Operations & Growth Associate
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Job Summary
This is a remote position.
About the Role
SPARK Academia is the training and upskilling vertical of SPARK Technologies. It runs skilling and upskilling programs for students and freshers using SOLO Network as the platform layer for learner engagement skills visibility credentials and outcome tracking.
We are looking for a Program Operations & Growth Associate to support the execution growth and stakeholder coordination of SPARK Academia programs. The role involves managing day-to-day program operations increasing learner participation coordinating with institutions and employer partners supporting program presentations and driving placement-linked outcomes.
Key Responsibilities
- Manage day-to-day operations of SPARK Academia programs.
- Coordinate with students freshers institutions employers NGO partners and internal teams.
- Support learner onboarding communication engagement and follow-ups.
- Drive participation and engagement across program activities webinars sessions and campaigns.
- Support institutional and ecosystem partner coordination for program adoption and growth.
- Present program details clearly to students institutions employers and ecosystem partners.
- Coordinate with employer partners for hiring requirements candidate shortlisting interview follow-ups and placement support.
- Track learner progress attendance feedback issues program updates and outcomes.
- Maintain reports trackers and operational data using Excel or Google Sheets.
- Use SOLO Network for learner tracking credentials engagement and outcome visibility.
- Support demos virtual sessions employer interactions and community engagement activities.
- Identify gaps in execution and suggest improvements to improve participation completion and outcomes.
- Ensure timely follow-ups task completion and smooth communication across stakeholders.
Good to Have
- Exposure to program operations growth partnerships customer success edtech training or placement coordination.
- Experience in learner engagement community building outreach or stakeholder coordination.
- Interest in technology-driven education and product-led program management.
Requirements
- Strong communication coordination and follow-up skills.
- Strong presentation orientation with the ability to explain program details clearly to different stakeholders.
- Interest in education skilling upskilling employability and workforce development.
- Ability to work with students institutions employers partners and internal teams.
- Basic understanding of digital platforms SaaS edtech or skilling programs.
- Familiarity with Excel Google Sheets or basic reporting tools.
- Good organizational skills and attention to detail.
- Ability to manage multiple tasks in a structured and timely manner.
- Ownership mindset problem-solving ability and willingness to learn.
- Professional attitude and consistency in work.
- Hands-on experience in growing and managing skilling and employability programs.
- Exposure to students institutions employers NGO partners and ecosystem stakeholders.
- Practical understanding of SOLO Network and skills-first platform operations.
- Experience in program operations growth stakeholder management reporting presentations and outcome tracking.
- Opportunity to build strong skills in communication coordination partnerships execution and growth operations.
Required Skills:
Key Responsibilities High-Stakes Client Engagement: Identify and engage high-value prospects leading both virtual and in-person meetings to guide them through the final stages of the sales funnel. Customized Product Demonstrations: Design and deliver tailored product demos aligned with client requirements and specific use cases clearly translating technical capabilities into business value. Relationship & Account Management: Build and nurture strong relationships with key stakeholders through consistent communication regular follow-ups and strategic interactions to drive trust and long-term partnerships. Strategic Research & Sales Enablement: Conduct in-depth market competitor and client research to create impactful sales documents presentations and engagement strategies. Deal Ownership & Closure: Own the end-to-end sales cycle from initial engagement to final negotiation ensuring continuous follow-ups and momentum until deal closure. Post-Demo Engagement & Growth: Manage ongoing client interactions post-demo ensuring business alignment addressing concerns and identifying opportunities for expansion. Brand Authority & Market Presence: Promote the brand through social media webinars and events to generate market interest and strengthen industry positioning. Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is required. Preferred Skills Outreach & Persistence: Proven expertise in identifying high-value leads and conducting cold outreach to build professional connections from scratch coupled with the ability to manage complex follow-up cycles to ensure consistent engagement. Event Leadership: Experience in hosting demos webinars or participating in industry meetups and conferences. Digital Savvy: Familiarity with high-level CRM tools and digital engagement strategies. Qualifications / Skills Required Exceptional Communication: Commanding presence with professional speaking writing and presentation skills. Consultative Mindset: Ability to understand client needs and provide tailored solutions. Technical Aptitude: Strong capacity to learn and explain technology or tech-driven products. Strategic Thinking: Ability to manage multiple high-priority tasks and meet professional timelines.
Required Education:
Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is / Skills RequiredExceptional Communication: Commanding presence with professional speaking writing and presentation Mindset: Ability to understand client needs and provide tailored Aptitude: Strong capacity to learn and explain technology or tech-driven Thinking: Ability to manage multi
