Program Manager, Amazon Business, Private Brands, Recommerce

Our organization spans three distinct Amazon India businesses Amazon Business (comprising Self-Service Registered / SSR and CPS enterprise sales) Private Brands and ReCommerce each on a multi-million-dollar WW-leading growth trajectory. Delivering that growth depends on executing large complex cross-organizational programs across CX SX sales tech pricing supply chain and operations often with dependencies on Worldwide and partner teams. Increasingly the most valuable of these programs are AI-powered agentic buying assistants AI-driven pricing and selection intelligent automation across returns and recovery so AI fluency is central to the role even as the mandate spans the full breadth of the orgs most critical programs.

We are hiring a Senior Technical Program Manager to own the most critical and complex programs across the portfolio with a primary focus on Amazon Business (SSR and CPS) and targeted support for the largest highest-complexity programs in Private Brands and ReCommerce. This is a senior cross-cutting role spanning three separate businesses: you will drive alignment across engineering product and business of these programs are customer-facing AI products; others are platform pricing expansion supply-chain or compliance programs you will own the hardest ones regardless of type.

You will inherit a portfolio of the orgs marquee initiatives. Success looks like complex programs delivered on time across team boundaries dependencies sequenced before they become blockers and leadership given a single trusted view of program health.

Key job responsibilities
Own the largest and most complex programs in Amazon Business (SSR and CPS) the primary focus of the role driving them end-to-end from definition through launch across engineering product pricing GTMO/sales and operations. These span customer-facing AI products as well as platform pricing expansion and compliance programs.

Lead delivery of customer-facing AI experiences where they are on the critical path turning fast-moving AI capabilities into shipped products with clear customer value while applying the same rigor to the orgs other complex high-stakes programs.

Provide targeted program leadership to Private Brands and ReCommerce two separate businesses for their largest and most complex initiatives only prioritizing where cross-org complexity and business impact are highest.

Drive cross-business and cross-org dependency management identify sequence and unblock the dependencies (tech data model/evaluation readiness tax/accounting supply chain WW partner teams) that cause complex programs to slip.

Establish and run program governance mechanisms status reporting and leadership reviews that give each business a single view of health risk and critical path.

Be an AI-forward operator. Use GenAI and internal AI tooling extensively to accelerate planning synthesize status model dependencies and compress work that traditionally took days into hours and help raise the bar on how the broader team adopts AI in program management.

Partner with SDMs and business leaders across all three businesses to convert strategy (OP1/OP2 3YF/LRF) into sequenced resourced executable plans and mentor other PMs/TPMs on execution rigor.

A day in the life
You start with AI as your co-pilot synthesizing overnight status across your programs and flagging the two dependencies now on the critical path. Mid-morning you run a program review with an SSR and a CPS engineering team building a customer-facing agentic assistant locking sequencing on the evaluation and guardrail work that gates launch. Switching context to a separate business you align a Private Brands pricing-program lead and a WW partner team on a stalled funding-and-timeline decision a program that has nothing to do with AI but everything to do with cross-org the afternoon you prep the portfolio health view for your leadership review escalating one complex ReCommerce program at risk with options and a recommendation. You close by shaping the plan for a newly greenlit high-complexity Amazon Business initiative defining scope dependencies and critical path before it kicks off.

- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

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