Product Operations Lead

We are seeking a dynamic and experienced Lead Product Operations Manager to oversee the operational aspects of our product this role you will lead a team responsible for managing the end-to-end lifecycle of our products optimizing processes and driving successful product launches. The ideal candidate will have a strong background in operations management excellent leadership skills and a passion for driving excellence in product operations.

Key Responsibilities

Product and NPI execution

Lead and coordinate Product Operations activities across ideation discovery development launch readiness commercialization and post-launch reviews.

Improve the quality and consistency of NPI deliverables including discovery outputs Voice of Customer evidence value propositions business cases launch plans and readiness reviews.

Establish and maintain milestone risk dependency and action tracking for priority NPI programs.

Facilitate cross-functional working sessions clearly documenting decisions owners due dates and escalations.

Monitor NPI performance and generate actionable insights to improve launch quality predictability adoption and commercial execution.

Support root-cause and corrective-action activities for delayed underperforming or at-risk offerings.

Process governance and operational excellence

Deploy and sustain Honeywell Accelerator Global Design Models and associated governance routines.

Drive adherence to standard work while identifying opportunities to simplify processes eliminate duplication and reduce administrative burden for Offering and Portfolio Managers.

Build repeatable intake prioritization governance documentation and escalation mechanisms.

Partner with process owners and subject-matter experts to resolve gaps across tools workflows roles and decision rights.

Identify and implement practical automation AI reporting and workflow improvements that increase team productivity and data quality.

Create reusable job aids templates training materials and best-practice resources.

Portfolio and lifecycle operations

Support portfolio-review cadences by consolidating data validating inputs preparing decision materials and tracking agreed actions.

Enable portfolio roadmap execution and maintain the operational data needed for product and offering decisions.

Translate product market customer financial and operational data into clear recommendations for leadership.

Maintain decision logs and action registers that improve transparency and follow-through.

Customer market and commercial evidence

Support Voice of Customer planning evidence collection data management and analytical synthesis.

Develop or coordinate centralized customer market and competitive insights for product and portfolio teams.

Support ideation events discovery workshops segmentation market assessment and value-proposition activities.

Connect customer evidence and market insights to portfolio investment roadmap launch and commercialization decisions.

Support sales enablement and commercial readiness activities for priority launches.

Cross-functional leadership

Serve as the operating connector among OLering Management Engineering Marketing Sales Finance PMO and business leadership.

Influence teams without direct authority and create clarity across complex multistakeholder initiatives.

Facilitate productive governance forums and ensure issues reach the appropriate decision-makers.

Communicate risks choices recommendations and outcomes clearly to senior stakeholders.

Coach stakeholders on Product Operations processes tools data expectations and standard work.

Required Qualifications
Bachelors degree in engineering business marketing operations data analytics or a related field.
Minimum of 10 years of experience in Product Operations Product Management Program Management Portfolio Management Business Operations or a related cross functional role.
Experience coordinating complex cross-functional initiatives with multiple stakeholders dependencies and milestones.
Strong analytical skills and experience transforming data into decision-ready reporting and recommendations.
Proficiency in business reporting or visualization tools such as Power BI.
Strong written communication executive presentation workshop facilitation and stakeholder-management skills.
Demonstrated ability to establish structure improve processes and drive accountability in an ambiguous environment.

Preferred Qualifications
MBA or an advanced degree in business product management engineering management or a related field is preferred.
Experience supporting new product introduction product development launch readiness or commercialization.
Familiarity with Voice of Customer discovery segmentation competitive analysis and value-proposition development.
Experience creating management operating systems dashboards governance routines training content or standard work.
Experience applying automation AI or workflow tools to improve operational productivity.
Experience working in a matrixed global industrial technology automation software or engineering organization.

Leadership Attributes
Operates with a customer-value and growth mindset.
Converts ambiguity into structured plans and clear decisions.
Demonstrates sound judgment and knows when to resolve influence or escalate.
Builds trust across functions and organizational levels.
Balances governance discipline with speed and practical execution.
Uses evidence and data to challenge constructively.
Takes ownership for closure not simply coordination.