Product Manager, Interoperability

At project44 we believe in better.

We challenge the status quo because we know a better supply chain isnt just possibleits essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform Movement were redefining how global supply chains operate. By transforming fragmented logistics data into real-time AI-powered insights we empower companies to connect instantly see clearly act decisively and automate intelligently. Our Supply Chain AI enhances visibility drives smarter execution and unlocks next-gen applications that keep businesses moving forward.

Headquartered in Chicago IL with a 2nd HQ in Bengaluru India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation urgency and purpose.

If youre driven to solve meaningful problems leverage AI to scale rapidly drive impact daily and be part of a high-performance team we should talk.

AI at project44

We expect every project44 team member regardless of role or function to actively leverage AI in their day-to-day work. Whether youre building product serving customers managing people or running operations AI is a tool youre expected to use with intent curiosity and judgment. We dont expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value direct it effectively evaluate outputs critically and govern it responsibly. We invest in our teams AI fluency because we believe its a competitive advantage for every person at project44 not just our engineers.

If youre driven to solve meaningful problems leverage AI to scale rapidly drive impact daily and be part of a high-performance team we should talk.

About the Role

Were hiring a Product Manager Interoperability to define how project44 connects to the systems our customers logistics service providers and partners run - which systems we ingest data from which systems we egress to and the business rules that govern the workflow between them. This role owns the process design not just the requirements handoff: mapping as-is and to-be workflows defining the system-to-system data flow for each integration pattern and setting the success metrics that determine whether a given interoperability solution actually works for the business with the goal of creating packaged integration solutions that are ready to go to market as well as decrease time to value for Project44 customers.

What Youll Do

• Understand project44s ICP and their Supply Chain Systems of record and our customers needs to integrate to those solutions. Additionally understand adjacent solutions and data sources and how our customers use those to fuel their supply chain solutions.
• Define and document system-to-system workflows - which source systems we ingest from (Supply / Demand Planning ERP TMS/WMS EDI/API feeds) and which destination systems we egress to (Supply Chain Planning systems partner systems cloud Datawarehouse systems) including sequencing the work and business rules
• Write business design documents PRDs design specs and any documentation necessary to communicate system integrations and data types need to support required workflows.
• Own business process design for interoperability: map as-is and to-be workflows for scenarios like order-to-cash Transportation Planning and Execution and Supply and Demand Planning lifecycles exception handling and translate them into structured system-to-system data flows
• Understand fundamentals of MCP interoperability and where its used and how system to system interoperability goals can be met between LLMs
• Define the success metrics and acceptance criteria for each workflow or integration pattern before build begins and own whether those metrics are actually met post-launch
• Act as the source of truth for interoperability workflow definitions - what data moves between which systems under what conditions - resolving ambiguity before it reaches Engineering
• Run structured discovery with customers partners and internal stakeholders (Sales Customer Success Solutions Engineering) to capture current-state process gaps and target-state workflow designs
• Partner with Data/Platform Engineering to validate that workflow designs are compatible with cloud data warehouse ingestion and transformation patterns (Snowflake Databricks)
• Prioritize and sequence workflow design work across the interoperability roadmap balancing one-off customer requests against scalable reusable process patterns
• Write clear unambiguous workflow and requirements documentation that Engineering can build against without re-litigating the business process

What Youll Bring

• 58 years in business process design business/systems analysis or product management with a focus on system-to-system integrations
• Demonstrated experience mapping and documenting business process workflows across multiple systems (process mapping workflow diagrams BPMN or equivalent)
• Strong fluency in API and MCP concepts and data transformation patterns - enough to define workflows credibly and partner with Engineering on feasibility; hands-on API build experience is not required
• Working familiarity with cloud data warehouse platforms (Snowflake Databricks or similar) and how data moves through ingestion transformation and egress
• Track record of defining success metrics and acceptance criteria for complex cross-system initiatives not just executing against metrics someone else set
• Excellent facilitation and stakeholder management skills; able to run structured discovery sessions with customers partners and internal teams and drive them to a decision
• Supply chain logistics or complex B2B SaaS platform experience is a plus not required

Success Metrics First 12 Months

• Documented source-of-truth workflow definitions (ingress/egress maps) published for the top integration patterns across the interoperability portfolio
• A standard framework for defining success metrics and acceptance criteria adopted across all new interoperability initiatives
• Reduction in Engineering rework attributable to incomplete or ambiguous process definitions
• Positive feedback from Engineering Solutions and Customer Success on the clarity of workflow specs prior to build

Work from office expectations: This role requires you to operate from office all 5 days in a week.

Diversity & Inclusion:

At project44 were designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience we are also intentionally building teams that reflect the unique communities we serve. Were focused on creating a company where all team members can bring their authentic selves to work every day.

Were building a company that every one of us at project44 is proud to work for and our journey of becoming a more diverse equitable and inclusive organization where all have a sense of belonging is shaped through the actions of our leadership global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves wed love to review your application!

For any accommodation needed during the hiring process please email . Even if you dont meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the roles requirements.

More about project44:

Since 2014 project44 has been transforming the way one of the largest most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding industry technology must rise to the just a few short years we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the worlds leading brands to track shipments collaborate with supply chain partners drive operational efficiencies and create outstanding customer experiences.