Product Manager API Testing

SmartBear delivers application integrity for modern tech stacks ensuring continuous measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation API lifecycle management and observability capabilities. With integrations across the SDLC it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers testers and software engineers across 32000 organizations including 75% of the largest financial institutions and industry leaders such as Adobe JetBlue and Microsoft. SmartBears best-loved brands include Swagger TestComplete Reflect QMetry Zephyr and more. As stewards of a collaborative open source community SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at or follow us on LinkedIn X and Reddit.

At SmartBear you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers driving go to market strategies supporting operations building products or enabling teams your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

APIs power the modern digital worldand testing them is mission-critical for security reliability and speed. At SmartBear we help millions of developers and enterprises design test and deliver APIs with confidence.

Werelooking for aTechnical Product Managerto drive strategy planning and execution across our API testing product suite. This role sits at the intersection ofdeep technical understandingcustomer empathy andAI-driven innovation.

If youre passionate aboutdeveloper experience open-source collaboration and building products that delight engineers youll thrive here.

At SmartBear youll:

• Shape thefuture of API toolingin an era where AI is redefining how developers work.

• Work with influential open-source standards (Swagger OpenAPI Pact etc.).

• Be part of a culture that valuestrust ownership and curiosity.

• Collaborate with a global team thats passionate about helping developers build faster more securely and more collaboratively.

Product Strategy & Roadmap

• Contribute todefining the technical product vision and roadmap for the APIcontracttesting product suite.

• Own and prioritize the product backlog balancing customer needs technical feasibility business value and strategic objectives.

• Align product planning with business goals customer needs and emerging trendsparticularly in AI-driven API workflows and open-source API tools.

• Partner with Engineering to ensure scalable high-quality implementation of roadmap items.

Cross-Functional Collaboration

• Partner closely with Engineering Design Product Marketing Developer Relations and Technical Writers to define executable technically sound product strategies.

• Drive clear alignment on open-source tooling updates and enhancements prioritizing community needs alongside strategic initiatives.

Developer & Customer Engagement

• Represent the voice of the customer by engaging directly with developers enterprise customers and prospects through sales calls support conversations events and community forums.

• Turn insights into clear priorities balancing near-term customer needs with long-term innovation.

Technical Expertise & Requirements Management

• Deep understanding of the API Industry with strong knowledge around API Protocols (GraphQL OpenAPI AsyncAPI gRPC etc.)

• Experience across the API SDLC specifically with exposure to the design and test stages

• Translate market and customer requirements into clear technically grounded product specs and acceptance criteria.

• Serve as a trusted technical partner to engineering by anticipating complexity and scoping feasibility early.

AI-Forward Innovation

• Contribute to the development of AI-native product features by understanding concepts like agentic AI machine learning architectures and standards like Model Context Protocol (MCP).
• Identify and articulate how these evolving technologies reshape the API landscape developer experience and platform capabilities

Requirements

• 7 years of experience in product managementpreferably in developer tools APIs infrastructure or SaaS.

• Technical backgroundwhether via CS degree software engineering experience or equivalent depth of expertise. (You dont need to be a daily coder but you must be able to read code discuss architecture and talk APIs fluently.)

• Proven ability to deliver successful products in close collaboration with engineers UX and go-to-market teams.

• Familiarity with open-source ecosystems and community-based development models.

Preferred requirements

• Hands-on experience contributing to or managing open-source projects.

• Active involvement or affiliation with the OpenAPI Initiative or similar standards bodies.

• Exposure to AI/ML technologies and how they reshape developer experience.

• Strong written and verbal communication skills with an ability to adapt messaging for technical and non-technical audiences.

• Experience with AI platforms such as OpenAI Anthropic Google Gemini Azure AI or similar technologies.

• Familiarity with MCP architecture AI tool ecosystems and agent interoperability standards.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work collaborate and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically the whole person.
• We celebrate our differences in experiences viewpoints and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland Ahmedabad and Bangalore India.
• Weve won major industry (product and company) awards including B2B Innovators Award Content Marketing Association IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit qualifications and business needs. We do not discriminate on the basis of race color religion sex national origin age gender disability veteran status sexual orientation or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart open driven accountable and curious.

#LI-AC2