Product Lead, Finance Experience

About the role

Were hiring a Product Lead to run the Finance Experience team a new team that owns shared experiences across the finance suite: forms permissions policies notifications and this role you will identify how the suite can share common solutions to many customers problems and build towards a consistent admin- and employee-facing UX across our finance suite. Youll define a vision for the suites shared experiences and share that vision with PMs and engineers across the organization. This role will work with a dedicated engineering team and will closely collaborate with all teams in the suite.

What you will do

• Define the vision and roadmap for the Finance Experience team who are responsible for shared products across the Finance suite.
• Own the admin configuration experience for the suite as we go further upmarket ensuring that admins can seamlessly configure dynamic policies workflows reports forms and permissions.
• Own the employee-facing experience for custom forms approvals notifications and tasks within the Finance suite to build a world-class consumer-grade product.
• Partner with platform teams to ensure that the Rippling platform is evolving in ways that are compatible with the needs of our finance users.
• Partner with engineering design and go-to-market teams to launch polished features that move the needle with new and existing customers.
• Build for some of Ripplings largest and most complex customers and generalize those learnings into products that can serve thousands more.
• Make thoughtful prioritization calls across customer commitments platform reliability and strategic AI investments.
  
  

What you will need

• 7 years of product management experience ideally with exposure to finance or spend management systems enterprise software no-code automation tools or other B2B SaaS.
• Systems thinking: You can find the common denominators of 5 finance products (and understand the customer needs they address) and design solutions that work across the suite.
• AI-pilled: You understand that AI changes the way work happens for yourself your team and your customers. You fold AI into the products you build for customers and you leverage AI in your day-to-day work to maximize your efficiency.
• Technical judgment: You understand the data models that compose the system identify where designs will fail and partner with engineering to build products that are reliable scalable and easy for customers to trust.
• Customer empathy and judgment: You can find the root causes for customer issues and understand the underlying flexibility they need and you can build the product customers will love using.
• Ability to operate in ambiguity make tradeoffs and drive alignment across engineering design support implementation and GTM teams.
• Excellent written and verbal communication: You can convince product and engineering leaders across the suite to adopt your products and you can distill the needs of customers to make technical arguments in favor of your solutions.
• Bias for ownership and follow-through: You dont just ship features; you own whether the workflow works in production.

If you dont meet every qualification listed we still encourage you to apply. Skills and experiences can show up in many forms and we value diverse perspectives and backgrounds.

Nice to have

• Experience as a product manager on a platform team balancing the needs of multiple downstream product teams
• Experience building products for enterprise or multi-entity customers
• Experience as a software engineer is not required but can help thinking
• Experience building AI-assisted or automated operational workflows is a plus.