Product Design Lead, Platform Tools

At Rippling Design is central to our mission to free smart people to tackle hard problems. We build products that automate the operational complexity of running a business from HR and payroll to IT and finance so our customers can focus on what matters a world of fragmented outdated systems were creating a unified platform where thoughtful design turns complexity into clarity confidence and action.

As Product Design Lead for Tasks & Notifications youll ensure our customers are working on the right thing at the right time. Youll reimagine how users understand what matters prioritize their work and take action. Youll also shape the platform tools that product teams will use to bring the right information and work to users at the right moment. Youll also define the principles templates and tiering models that maintain quality across approximately 2500 templates and 1MM daily sends giving users fewer more relevant messages instead of more noise.

Youll also lead design for Sandbox a safe testing environment that gives IT administrators a copy of their production instance. Youll help customers confidently build and validate settings permissions integrations and workflows without affecting live data or employees.

Success in this role requires a designer who thrives in fast-paced environments enjoys partnering closely with product engineering and cross-functional teams and can quickly develop deep expertise in new domains. Designers at Rippling are product builders. AI isnt just something we design its fundamental to how we work from exploration and prototyping to shipping world-class customer experiences.

About the team

Developer Platform builds the capabilities and experiences that help Ripplings products work together as one coherent system. The team operates across product boundaries solving foundational problems that affect how customers configure understand and interact with Rippling.

• Define and drive the design vision for Inbox and Notifications improving todays experience while shaping how users discover prioritize and act on information across in-product mobile email and other surfaces.
• Design systems that handle high volumes of tasks alerts approvals and updates while accounting for prioritization permissions deadlines and diverse user needs.
• Establish the principles interaction patterns quality standards and governance that help teams create consistent notifications while moving quickly and addressing domain-specific needs.
• Lead end-to-end design for Sandbox helping IT administrators safely configure test validate and learn without introducing risk to their production environment.
• Develop a deep understanding of customer workflows through research data customer conversations and close partnership with customer-facing teams.
• Partner tightly with Product and Engineering to frame ambiguous problems make high-velocity decisions and ship with urgency while maintaining a high quality bar.
• Use AI throughout the design process from research synthesis and requirements development to prototyping and exploring intelligent product experiences.

• 8 years of end-to-end product design experience shipping complex high-impact products from concept to launch and iterating based on what you learn.
• A portfolio demonstrating strong product thinking and the ability to turn messy ambiguous problem spaces into simple intuitive workflows.
• Experience designing complex SaaS enterprise platform productivity or workflow products across multiple personas permissions states and dependencies.
• Strong systems thinking with the ability to connect functionality into coherent end-to-end journeys anticipate second-order effects and balance platform consistency with individual product needs.
• Excellent interaction and visual design craft including the ability to produce polished work across edge cases and communicate clear build-ready specifications.
• Relentless customer focus backed by a habit of studying real behavior identifying meaningful pain points and using evidence to guide design decisions.
• Active use of LLMs (Claude ChatGPT or similar) in your design workflow whether for research requirements copy or exploration.
• Excellent communication and storytelling from crisp async write-ups to persuasive presentations that drive alignment and decisions.

Required Experience:

Senior IC