Role: Principal Architect

Reports to: Global Head of Technology (SVP Engineering)
Location: Bengaluru (hybrid)
Function: Platform & Product Architecture (Cloud-Native Data/SaaS)

About Reltio

At Reltio an SAP Company we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltios cloud-native SaaS platform harmonizes unifies and governs data across sources and formatsincluding unstructured datain real time turning them into data assets that can be mobilized in milliseconds to any application user or AI agent. Trusted by more than 200 of the worlds largest brands across industries such as life sciences financial services healthcare and technology we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio our values guide everything we do. With an unyielding commitment to prioritizing our Customer First we strive to ensure their success. We embrace our differences and are Better Together as One Reltio. We are always looking to Simplify and Share our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We Own It. Every day we innovate and evolve so that today is Always Better Than Yesterday. If you share and embody these values we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If youre ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data lets talk!

Job overview

Reltio is scaling a cloud-native multi-tenant data platform used by global enterprises. We need a Principal Architect to set the end-to-end architecture vision de-risk the roadmap and turn strategy into secure reliable cost-efficient systemswhile upleveling the engineering organization.

• Enterprise & Product Architecture: Define the north-star architecture for a multi-tenant SaaS data platform (ingest processing storage query API/SDK/UX). Establish reference architectures decision records and standards.
• Cloud-Native Platform: Drive container orchestration service mesh control planes observability and resilience across AWS/Azure/GCP.
• Data & Streaming: Lead designs for high-volume streaming low-latency query and analytical/ML use cases (batch real-time).
• AI/ML & Agentic AI: Partner with product and security to embed responsible LLM/agentic patterns (guardrails retrieval evals) into customer-facing and internal developer workflows.
• Reliability Security & Compliance: Champion SRE/SOC2/ISO/GDPR-by-design error budgets threat modeling and secure SDLC.
• Developer Experience: Improve CI/CD test strategy paved roads and golden paths; reduce cognitive load and toil across teams.
• Executive & Customer Influence: Translate architecture trade-offs for executives and key customers; guide buy-build-integrate decisions.

Key Responsibilities

Set the vision: Author and socialize the product/platform architecture strategy; maintain ADRs and tech radars.

• Design at scale: Lead designs for multi-tenant isolation data models schemas indexing/OLAP and event-driven systems.
• Evolve the platform: Standardize service meshes API gateways policy-as-code and multi-cloud deployment patterns.
• Operational excellence: Embed SRE practices (SLOs error budgets incident learning) capacity planning and chaos testing.
• Security & privacy: Lead threat models data classification encryption secrets key management and SBOM/SLSA controls.
• AI architecture: Define patterns for RAG/agents prompt & model governance telemetry evaluations and fallbacks.
• Mentor & scale: Coach Staff/Principal engineers and architects; chair architecture reviews; build a healthy review culture.
• Executive partnering: Communicate options/trade-offs to C-suite; align decisions with business value and customer impact.
• Customer evangelism: Join key enterprise conversations; convert requirements into pragmatic designs and phased delivery.

Qualifications

• 20 years in product/platform architecture for large-scale cloud-native SaaS; recent Principal/Distinguished Architect scope leading end-to-end product decisions and migrations across multi-cloud.
• Cloud & Kubernetes depth: EKS/AKS/GKE; service mesh (Istio/Linkerd) observability (Prometheus/Grafana) platform control planes operators/CRDs. Able to define golden paths/paved roads for teams.
• Data platform & streaming expertise: Kafka/Flink/Spark; columnar/OLAP (Druid ClickHouse) NoSQL (Cassandra) search (Elasticsearch/Opensearch); real-time batch patterns.
• Microservices & integration at enterprise scale: API gateways event-driven design SOA/EAI (Apache Camel/Mule/WSO2/JBoss Fuse).
• AI/ML & Agentic AI in production: ML pipelines (MLflow/Kubeflow/Airflow) and LLM/agent frameworks (OpenAI APIs LLaMA LangChain/LangGraph; tool-use memory evals).
• Security privacy and compliance by design: threat modeling data classification encryption/keys and EU GDPR awareness through real product work.
• Executive communication & customer leadership: converts complex trade-offs into simple choices; partners with CXO/stakeholders globally; architecture evangelism with customers.
• C-suite influence & decision facilitation: runs architecture reviews/SteerCos with crisp options risk/ROI framing and written decision records; pre-wires global stakeholders to land decisions quickly.
• Customer-back product thinking: meets enterprises regularly translates requirements into phased designs (MVP scale) and defends non-negotiables (SLOs security privacy).
• Cross-geo orchestration: proven delivery across US/EU/India time zones; builds async rituals documentation standards and handoff mechanisms that raise velocity and quality.
• Culture carrier & coaching: uplevels Staff/Principal engineers codifies paved roads (CI/CD testing observability) and scales architectural patterns via ADRs/radars.

Preferred Qualifications

• Multi-cloud platform stewardship: proven ownership of cross-cloud platforms (e.g. control planes observability incident management) and data lake stacks shipped to enterprise customers.
• Cost/performance engineering: track record reducing infra cost per tenant and improving p95/p99 latency/MTTR via capacity planning workload placement and autoscaling patterns.
• Programming fluency: Java/Scala/Python/Go/Rust for credible code-review and reference implementations.
• OSS & ecosystem contribution: prior contributions to relevant frameworks (e.g. Hadoop tuning NoSQL ORM Camel/Keycloak) a plus.

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.