People Operations Analyst

Amplitude is the leading AI analytics platform helping over 4700 customersincluding Atlassian Burger King NBCUniversal and Squarebuild better products and digital experiences. With powerful AI Agents embedded across our platform teams can analyze test and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2s Winter 2026 Report Amplitude is the best-in-class solution for product data and marketing teams. Learn more at .

As an organization we deliver for our customers by living our values. We operate from a place of humility take ownership of problems and successes approach challenges with a growth mindset and put our customers at the center of everything we do.

Amplitudes Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products improves the ability to solve complex problems and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety empathy and human connectionthat will allow employees of all backgrounds to thrive.

This is Amplitudes first People Team hire in India and were being deliberate about who we bring in first.

People Operations is at an inflection point. A lot of what takes hours todayHR tickets Workday updates onboarding taskswill be handled by AI-assisted workflows in the near future. Were building toward that now and this role is part of that foundation. Youll join the global People Operations team as a dedicated shared services resource handling the operational work that keeps our EMEA and AMER specialists focused on higher-complexity in-market problemsand supporting People Business Partners globally when they need an extra set of hands.

In the near term the work is largely transactional: resolving HR helpdesk tickets processing Workday data requests coordinating onboarding logistics. Thats not a knock on the roleits the job and doing it with speed accuracy and care matters enormously. Over time as we invest in AI tooling and automation that transactional load will shift. When it does this role shifts with it: taking on process improvement projects helping document and refine how the team operates and growing into a contributor who shapes practices rather than just follows them. Well support that progression.

Because this is a remote role with no local People Ops team around you we need someone who is genuinely self-directed. Youll be given clear priorities and good systems to work in but youll own your own day. If you thrive in structured work but feel motivated by the promise of doing more over time this is a good fit.

Own shared services and HR helpdesk

• Resolve Tier 12 employee inquiries through our HR ticketing system (Console AI) on behalf of EMEA and AMER regional teams: policy questions employment verifications leave requests and benefits inquiries
• Triage issues that need specialist inputBenefits Payroll Legal or regional People Opswith clear context and a complete handoff
• Hit response SLAs consistently and flag patterns in ticket volume to your team lead

Keep Workday accurate

• Process employee lifecycle transactions in Workday on behalf of EMEA and AMER specialists: job changes compensation updates terminations leaves of absence location changes and new hire data entry
• Conduct regular data quality checks and resolve discrepancies in partnership with regional teams and Payroll
• Follow SOX offboarding controls accurately and on time

Support global People Business Partners on request

• Handle administrative follow-through on PBP requests: pulling reports tracking action items prepping materials and owning the ops layer so PBPs can stay in their lane
• Assist with new hire onboarding coordinationbackground checks IT provisioning welcome logisticsand ensure clean handoffs between TA IT and the business
• Flag anything requiring compliance legal or specialist attention before acting on it yourself

Keep operational needs on track

• Provide People Ops support for any India-specific logistics as Amplitudes presence in the country grows
• Assist with global employee programs events and operational tasks as directed by EMEA and AMER team leads

Help us build better processes over time

• Document the work youre doingnot just for records but to help the team identify what to automate next
• Participate in piloting AI-assisted People Ops workflows as theyre rolled out
• Share feedback on friction points in the work; your day-to-day perspective is how well know where to improve

• 23 years of experience in HR People Operations or a closely related administrative or analytical role
• Hands-on experience with an HRISWorkday preferred but any enterprise HRIS is a strong signal
• Experience handling employee inquiries or working in a shared services or helpdesk environment
• The self-discipline to work independently and remotelyyou structure your own day manage your own to-do list and close the loop without being reminded
• Personal accountability: you own your work fully and when something doesnt go to plan you surface it and fix it
• Strong attention to detail in data entry and documentationyou know that one wrong field in Workday creates downstream problems
• Clear professional written communication in English
• Curiosity about how HR systems and processes work and interest in how AI is changing what People Ops looks like

• The right to work in India
• 2 years of experience in an HR People Operations or administrative support role
• Hands-on HRIS experience (Workday strongly preferred)
• Familiarity with HR administration basics: employment documentation onboarding/offboarding leave processing data privacy

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