OTC-Customer Setup || Hyderabad ||

Required Skills:

Job Title: Order to Cash (OTC) -Customer Setup/ Team Lead /Location: Hyderabad Shift: General / Rotational (US/UK shifts may apply) Work Mode: Work From Office / Hybrid Job Summary We are hiring professionals for Order to Cash (OTC) -Customer Set up to manage billing collections cash application and dispute resolution. The role requires strong analytical skills stakeholder management and a good understanding of financial processes. Key Responsibilities Generate and validate customer invoices as per contracts/agreements Manage end-to-end AR process including billing collections and cash application Apply customer payments (checks wire ACH) accurately in ERP systems Perform account reconciliations and resolve discrepancies Follow up with customers for outstanding invoices and overdue payments Handle disputes deductions and short payments Maintain aging reports and track collection targets Ensure timely month-end closing activities (AR reporting accruals) Collaborate with internal teams (Sales Customer Service Billing) Ensure compliance with company policies and internal controls Required Skills & Qualifications Graduate in Commerce / Finance ( BBA MBA Finance preferred) 16 years of experience in OTC / AR domain Strong understanding of accounting principles Experience with ERP systems (SAP / Oracle / NetSuite preferred) Good communication and negotiation skills (for collections) Strong analytical and problem-solving abilities Ability to handle multiple stakeholders and meet deadlines Preferred Skills Experience in US GAAP / IFRS environment Exposure to shared services / BPO setup Strong MS Excel skills (VLOOKUP Pivot Tables Aging analysis) Experience in collections tools / dispute management systems

Required Education:

Graduate