Oracle C2M Project Coordinator Arabic Speaking
Job Summary
JOB DESCRIPTION
Project Coordinator Oracle C2M
Experience | 1012 years in Utilities Domain with Oracle C2M CC&B MDM knowledge |
Location | Onshore based in Jordan working directly with Jordanian customers |
Languages | Arabic (mandatory fluent) and English |
We are looking for an Arabic-speaking Project Coordinator with strong functional knowledge of Oracle C2M CC&B and MDM within the Utilities industry. The candidate is to be based onshore in Jordan and serve as the primary interface between Jordanian customer stakeholders and the project implementation team. The coordinator will manage day-to-day customer communication directly in Arabic track project activities and ensure timely execution across the implementation.
- Serve as the onshore point of contact in Jordan communicating directly with customer stakeholders in Arabic.
- Lead and coordinate customer meetings workshops demos and follow-up sessions conducted in Arabic.
- Capture customer requirements issues decisions and action items accurately.
- Route customer queries to the relevant implementation team members and ensure timely responses.
- Coordinate with Oracle C2M functional technical integration data migration and testing teams.
- Convert customer discussions into clear action items and track them through to closure.
- Identify delays blockers and dependencies and escalate to the Project/Delivery Manager as needed.
- Use working knowledge of Oracle C2M to follow customer requirements business processes and implementation dependencies.
- Support requirement gathering SIT UAT training cutover and go-live activities.
- Maintain action item issue risk and decision trackers and prepare regular status reports.
- Fluent in Arabic (spoken and written) mandatory for direct customer interaction.
- Working functional knowledge of Oracle C2M preferably from prior C2M implementation projects.
- 1012 years of experience in software implementation / project coordination.
- Professional working proficiency in English for internal and offshore team coordination.
- Strong customer-facing stakeholder-management and coordination skills.
- Willingness to be based onshore in Jordan for extended assignments (23 months at a time).
- Comfortable communicating in local Jordanian Arabic dialect.
- Prior experience working directly with utility customers in Jordan or the Middle East.
- Exposure to C2M areas such as Billing Metering Payments/Collections MDM and Integrations.
- Experience coordinating across large multi-team implementation programs.
Required Experience:
Contract