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Operations Manager

TestHiring

Job Location:

Dehradun - India

Monthly Salary: INR 60000 - 70000

Experience Required: 5-10years

Posted: 22 July 2026 (30+ days ago)

Application Deadline: 19 October 2026

Vacancies: 1 Vacancy

Job Summary

Oversee daily operations across Front Office Housekeeping Food & Beverage Guest Relations and Banquet functions. Ensure the highest standards of guest satisfaction and hospitality are consistently maintained. Monitor operational efficiency and service quality across all departments. Coordinate with department heads to ensure seamless guest experiences. Handle guest feedback complaints and service recovery in a professional manner. Ensure compliance with SOPs hygiene standards and safety regulations. Supervise and support wedding events corporate functions and special occasions. Conduct regular operational reviews and staff briefings. Monitor departmental performance productivity and guest feedback metrics. Assist management in achieving revenue occupancy and guest satisfaction targets. Ensure effective coordination between operational teams and support departments. Support recruitment training and development of operational staff.

Requirements

Minimum 58 years of experience in hotel/resort operations. Prior experience in a 5-star luxury resort / hotel is mandatory. Strong understanding of front office housekeeping food & beverage and guest relations operations. Experience in managing destination weddings events and large group movements. Excellent leadership problem-solving and decision-making skills. Strong communication and interpersonal abilities. Proficiency in hospitality management systems and operational reporting.

Qualifications

Graduate or Diploma in Hotel Management Hospitality Management or a related field.

Required Skills:

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