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Operational Lead Codebeamer Platform

Job Location:

Pune - India

Monthly Salary: Not provided by the employer

Posted: 22 August 2026 (Yesterday)

Application Deadline: 19 November 2026

Vacancies: 1 Vacancy

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Job Summary

Role	Operational Lead Codebeamer Platform

About the UNIT/ Unit Overview	ALM Codebeamer Platform. Codebeamer (PTC) is BMWs enterprise-wide Application Lifecycle Management (ALM) system used by thousands of users across multiple business units with tailored configurations. The platform is currently hybrid and in an active cloud transformation (application to Azure Oracle database to OCI).
Location	Pune
Experience
Number of openings	1
What awaits you/ Job Profile	We are looking for a strong Operational Lead to own and drive the operations and maintenance of the Codebeamer Platform at BMW. You will be responsible for ensuring platform stability availability and performance leading the operations team coordinating incident management and driving continuous improvement of operational processes. You will operate the platform in a hybrid setup during an active cloud transformation: keeping the current on-premise environment stable while we migrate the application to Azure and the Oracle database to OCI our intended target architecture ensuring stability across both worlds throughout the transition. You will lead a team of specialists (Linux database cloud middleware) rather than doing everything yourself: your strength is breadth sound judgement and orchestrating the right expertise across domains. As we validate the target architecture during the migration you help assess real-world constraints (such as latency) and recommend well-founded refinements. Support model: 08:0017:00 Mon-Fri (CET/CEST) On-Call support after working hours as per requirement
What should you bring along	Platform Operations ensure stable secure performant operation; monitor health availability and performance; define and track SLAs/SLOs. Incident & Problem Management own the process end-to-end; coordinate multi-level support and vendor escalation; drive root cause analysis. Support Organization manage support processes and escalation paths; coordinate with PTC vendor support; track support metrics. Monitoring & Alerting maintain dashboards and alerting; establish capacity and growth monitoring to anticipate limits early. Platform Maintenance patches updates configuration changes; coordinate version upgrades; data lifecycle and housekeeping. Infrastructure & Middleware application servers (Tomcat Payara) web servers (Apache HTTP) database operations and verified tested backups for all critical data. Linux System Administration hands-on administration cron/systemd log analysis and filesystem diagnostics (disk inode directory-level). Security & Access SSO integration (OIDC OAuth 2.0 SAML); coordinate with IAM/security; ensure compliance with BMW standards. Hybrid & Cloud Operations run on-premise and cloud (Azure app OCI database) in parallel; manage hybrid connectivity; validate and refine the target architecture. Operations Team Leadership lead mentor and develop the team; define roles and on-call rotations. Stakeholder Coordination align with Product Owners Agile Master and Munich; participate in change advisory boards. Go-Live Gateway Reviews assess business-unit releases for operability and supportability; expand acceptance criteria; condition or block go-lives that are not operable. Process Improvement & Automation reduce manual effort through scripting tooling and DevOps practices. Documentation & Knowledge Management maintain runbooks and SOPs; ensure knowledge transfer and cross-training.
Must have technical skill	Bachelors degree in Computer Science IT Engineering or a related field. 7 years in IT operations platform management or site reliability engineering with both on-premise and public-cloud operations. Experience operating large-scale enterprise systems (1000 users mission-critical). Strong Linux administration (RHEL/CentOS); proficient with grep sed find awk cron systemctl journalctl; solid filesystem diagnostics (disk space inodes directory-level limits). Application server experience (Tomcat Payara/Glassfish) including performance troubleshooting (thread-pool tuning thread dumps CPU- vs. memory-bound analysis job concurrency). Web server experience Apache HTTP Server (load balancing reverse proxy URL rewriting). Database experience Oracle preferred (our target including ); ability to adapt to alternatives such as PostgreSQL. Cloud operations hands-on running enterprise applications in a public cloud (Azure and OCI are our targets): compute networking storage monitoring backup. Comfortable in a hybrid environment running on-premise and cloud in parallel during a migration. Incident and problem management in multi-level support organizations. Monitoring tools Prometheus Grafana Nagios Zabbix or similar. SSO/IAM integration OpenID Connect OAuth 2.0 SAML. Strong analytical and troubleshooting skills. Team leadership experience leading 5 people in an operations context. Fluent in English (written and spoken); German is a plus.
Good to have technical skills	Experience with Codebeamer or similar ALM tools (JIRA Polarion Azure DevOps). Experience with PTC products and vendor support processes including driving vendor accountability. Knowledge of BMW IT processes and organizational structure. Cloud migration experience lift-and-shift / re-platforming of enterprise applications to Azure / OCI. Azure and/or OCI certifications. Hybrid and multi-cloud networking VPN/ExpressRoute DNS identity federation cross-cloud interconnect. Containerization (Docker Kubernetes) and cloud platforms (Azure AWS OCI). Familiarity with CI/CD pipelines (Jenkins GitLab CI Azure DevOps). Infrastructure as Code (Terraform Ansible Bicep/ARM Puppet). ITIL certification or experience with ITIL-based service management. Log aggregation tools (ELK Stack Splunk). Knowledge of automotive compliance requirements (ISO 27001 TISAX). Scripting skills Bash Python or PowerShell.

Required Experience:

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BMW TechWorks

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