Ocean Freight FCLLCL Manager

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

The Ocean Freight FCL/LCL Sr. Manager will be responsible for driving and adjusting as necessary the Toll Group strategic plan across South India sub-cluster in the following key areas:
strategy and relationship
Build and maintain strategic relationships with key global and regional carriers
Identify new and dependable carriers / NVO that can support Toll in strategic tradelanes or niche markets
Support Cluster Head of Ocean Freight (ISC) in optimize key trade lanes and product offerings across India especially South India sub-cluster
Drive carrier performance review including service reliability cost competitiveness and capacity assurance
Provide the Cluster Head of Ocean Freight (ISC) with local intel market trends and feedback on carrier performance especially related to challenges and new Product offerings

process and execution
Oversee operational performance across the South India sub-cluster ensuring consistency efficiency and service excellence
Drive process improvements digitalization and standardization initiatives across Ocean Freight operations in South India sub-cluster
Be involved and drive matters involving escalations exception management and claims in Ocean Freight for South India sub-cluster

Lead coach and develop Ocean Freight teams across South India sub-cluster creating succession plans driving engagement and building future leadership capability

and Pricing
Lead Ocean Freight sourcing pricing strategy and commercial response for strategic global regional and country RFQs originating from South India sub-cluster
Utilize market intelligence digital procurement tools and data analytics to optimize carrier allocation pricing strategy trade lane performance and profitability
Serve as the primary market intelligence owner for South India sub-cluster providing insights on carrier strategies capacity trends rate movements market disruptions and competitive developments
Develop and manage strategic partnerships with shipping lines NVOCCs co-loaders and other ocean freight service providers
Drive and manage carrier inventory & space allocation and overall capacity planning for South India sub-cluster to balance cost and service delivery
Develop and strengthen strategic trade lanes from South India sub-cluster with particular focus on North Europe North America Oceania Middle East and Southeast Asia markets

and Business Development
Participate in customer business reviews strategic account discussions and key customer presentations to strengthen retention and growth
Work closely with South India sub-cluster Commercial teams to drive revenue growth and customer acquisition
Support account growth pipeline development and conversion initiatives for South India sub-cluster
Be part of the solution by aligning with Sales & Cluster Head of Ocean Freight (ISC) to drive desired commercial outcomes

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit