Nexthink

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Nexthink
Technical Skills Required

Proactively analyse the Nexthink environment for the issues/impediments
Create a Case Study for the client presentation and Implementation later
Ability to maintain the action tracker of the issues and provide an update to the internal management and with the customer
Ability to create a custom field custom trend investigations perform Remote Actions and build & manage campaigns using Nexthink
Ability to review HLD LLD SOW SOP Process documents KB articles RACI Metric and KT Checklist
Create SOPs and KB articles
Coordinate with Network team AD team SCCM team Datacentre Team and Wintel teams for addressing Project dependencies
Create scripts in PowerShell for Nexthink Act modules (Optional).
Review Nexthink Engineering/Deployment project plan and progress
Strong Knowledge of Nexthink Finder Portal and the mode of Nexthink deployment (Hybrid On Premise or Cloud -SaaS)
Strong knowledge in Win 7 / Win 8 / windows 10/Windows 11 Operating System
Good Knowledge of Desktop Support operations on L1 and L3 levels and incident management Problem Management & Change Management
Basic Knowledge of Intune and SCCM deployment
Ability to read logs
Good Customer orientation and coordination skills
Good knowledge in deployment tools viz. SCCM MDT Altiris etc.
Basic knowledge of Active Directory and Windows Servers
Basic understanding of networking concepts
Basic knowledge in PowerShell scripting
Strong communication & presentation skills

Nexthink Technical Skills Required Proactively analyse the Nexthink environment for the issues/impediments Create a Case Study for the client presentation and Implementation later Ability to maintain the action tracker of the issues and provide an update to the internal management and with the ...