Network Engineer L3

Network Enginer L3 (Switching Routing & Wireless)

Job Location: Mumbai

Job Requirements / Technical Skills Required

Required skills:
LAN Switching Wireless & WAN Technologies
Strong precise understanding with Hands-on Experience on the Network Switching Routing Wireless Technologies

Switching-Routing (L2-L3) Technology:
Hands-on Knowledge and working experience of VLANS VTP ISL 802.1Q Ether-Channel
STP RSTP MST PVST FHRP-Gateway Redundancy Protocols Stacking Switch Security
SPAN RSPAN ACL (Standard & Extended) QoS Port-Channel Route-map PBR SVI IP Routing Port-monitoring/mirroring.

Wireless Technology:
Hands-on Knowledge and working experience of Cisco Wireless Controllers AP
(Lightweight and Autonomous - All Models) FlexConnect HA/SSO ACL Routing WAP Groups

Nexus Switches:
Hands-on Knowledge and working experience of VRF VRF-Leaking Spine-Leaf VPC FEX VDC OTV VxLAN FCoE Fiber Channel
Hands-on Knowledge and working experience on Cisco 1900 29xx 35xx 37xx 38xx 45xx 65xx series switches; NEXUS 9K 7K 5K 2K; Cisco WLCs:xx 55xx
8500 series and WISM2; Cisco APs: Aironet27xxxxx series

WAN / Routing Technologies:
Hands-on Knowledge and working experience of eBGP iBGP OSPF IP SLA Route-map ACL
Prefix-list Static Routing Route Re-distribution MPLS ILL EIGRP RIP Advantages.

Firewalls:
IPv4 Policy Routing (Static) Zones Nating Public IPs IPv6

Monitoring Tools:
PRTG Cisco Prime NimSoft HP NNMi SolarWinds WhatsUpGold NetBrain OpsRam or any other tools

Central Services:
Knowledge of DNS/DHCP NAT IPSEC/GRE VPN VMs ISE TACACS NAC Proxy Public

ITSM Tool:
Service Now BMC Remedy
Understanding of: Knowledge of Incident Management Problem Management Change
Management Process and ITIL Compliance.
Documentation Experience using tools like Visio PPT Excel Word Acrobat pro

Role & Responsibilities
Ensure to close the tickets (Request Incidents Tasks ITCHG PBI KB) in adhere SLA Time
Providing Guidance to L1 team to process the Tickets
Adhere the Compliance & Quality on Tickets
Participation in Bridge calls/MI to troubleshoot the critical issues
Ability to work with different vendors
Working with different regions of clients for day to day Network issues flexible in work timings
Working on medium/Major Network Projects
Co-ordination with different teams to resolve the Connectivity issues
Participating in CAB (Change Advisory oard) and presenting Change Requests; also doing PIR (Post Implementation Review) for each changes and publish in report.
Participating driving MIM and preparing RCA in PB Management.
Part of ARB (Architecture Review Board)/Engineering/Project team (internal and customer) for new design discussion assessing and mitigating the risk.
Providing inputs on the in-scope IT landscape for enhancement
Leading / Driving the Technical discussion / reviews such as capacity planning Risk reviews major change planning RCA DR Drills
Owning the Major incidents and Project task for respective tower / domain
Providing inputs and assistance in technical changes such as Technology refresh Migrations New implementation / Roll out
Perform analysis based on trend reports capacity reports etc for in-scope IT landscape
Provide inputs for fine tuning / enhancement with impact analysis of the fine tuning changes
Discussion with OEM / Vendor / Suppliers for performance improvement

Do

• Provide adequate support in architecture planning migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  • Manage day-to-day operations by troubleshooting any issues conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
  • Plan for and manage upgradations migration maintenance backup installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs Data Responsibility Matrices operations manuals daily test plans data architecture guidance etc.
  • Provide weekly status reports to the client leadership team internal stakeholders on database activities w.r.t. progress updates status and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to WiproÃÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees conduct timely performance reviews and appraisals and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation

Deliver