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Mgr, Sales Ops
Job Location:
Monthly Salary:
Posted:
29 September 2026 (3 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary
The Manager Partner Experience CoE is responsible for leading Partner Program Operations Program Assessments Deal Registration Operations and operational excellence initiatives that support NetApps partner ecosystem. This role drives operational efficiency governance stakeholder engagement and continuous improvement while ensuring scalable and partner-centric processes.
The ideal candidate will combine strong people leadership partner operations expertise and project management capabilities to modernize operations through automation AI-enabled solutions and data-driven decision-making. Working closely with Partner Organizations Sales Finance IT and external vendors this leader will enhance partner experience optimize business processes and deliver measurable business outcomes.
Job Requirements
Team Leadership & Development
- Lead mentor and develop a high-performing team supporting partner programs assessments onboarding and deal registration operations.
- Foster a culture of accountability collaboration continuous learning and operational excellence.
- Establish performance goals development plans coaching frameworks and career growth opportunities.
- Conduct regular performance reviews and drive employee engagement initiatives.
Partner Program & Deal Registration Operations
- Oversee end-to-end execution of partner program operations program assessments partner onboarding and deal registration processes.
- Ensure compliance with established policies governance standards and operational controls.
- Manage deal registration programs including approvals escalations conflict resolution and process optimization.
- Partner with Finance vendors and internal stakeholders to drive operational effectiveness and continuous improvement.
Operational Excellence & AI Transformation
- Drive process standardization governance KPI management and operational excellence initiatives.
- Develop and monitor dashboards SLAs and performance metrics to improve efficiency and service quality.
- Identify opportunities to streamline operations through automation workflow optimization and AI-enabled solutions.
- Collaborate with IT and cross-functional teams to implement scalable solutions that improve productivity and reduce manual effort.
- Maintain process documentation operational playbooks and governance frameworks.
Stakeholder Management
- Serve as a trusted advisor to Partner Managers Worldwide Partner Organizations Sales Finance IT vendors and leadership teams.
- Act as the primary escalation point for operational issues and ensure timely resolution.
- Facilitate governance reviews operational planning sessions and stakeholder communications.
- Build strong relationships and influence cross-functional teams to achieve business objectives.
Program & Project Management
- Lead strategic projects focused on operational transformation process improvement system enhancements and partner program evolution.
- Define project scope timelines success metrics governance and resource requirements.
- Manage risks dependencies stakeholder communications and change management activities.
- Ensure successful project delivery aligned with business goals and measurable outcomes.
Job Requirement
Experience
- 10 years of experience in Partner Operations Channel Programs Sales Operations Business Operations or related functions.
- 3 years of people management experience leading operational teams.
- Experience managing partner programs assessments deal registration channel operations or partner governance activities.
- Proven track record of driving operational transformation process improvement and automation initiatives.
- Experience working cross-functionally with Sales Finance IT Partner Organizations and external vendors.
- Hands-on experience implementing workflow automation digital transformation AI-enabled solutions or process modernization initiatives.
- Strong project and program management experience delivering complex cross-functional initiatives.
Skills & Competencies
- Strong leadership coaching and team development abilities.
- Deep understanding of partner ecosystems channel business models and deal registration programs.
- Expertise in operational excellence governance process improvement and performance management.
- Strong analytical and data-driven decision-making capabilities.
- Experience with CRM systems reporting tools workflow automation platforms and analytics solutions.
- Excellent stakeholder management communication and influencing skills.
- Ability to thrive in a fast-paced evolving environment while managing multiple priorities.
Education
- Bachelors degree required.
- Advanced degree or related professional certifications preferred.
Required Experience:
Manager
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more
