Manager, Software Development Engineering (Cloud Security SASE Data Analysis Threat Intelligence LLM)

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are seeking an experienced visionary and highly motivated Manager Software Development Engineer to spearhead our specialized Cloud Application Research and Website Analysis team.

This critical role is central to enhancing our platforms capabilities by transforming deep technical research into actionable policy criteria for our global customer this role you will lead a team of expert researchers and analysts driving the strategic direction for cloud service identification and website categorization within our enterprise security ecosystem.

• Team Leadership & Mentorship: Lead and mentor a high-performing team of researchers and analysts setting strategic direction and fostering a culture of innovation accountability and continuous learning
• Cloud Application Modeling: Direct the meticulous analysis and technical modeling of new and evolving cloud applications (SaaS IaaS custom services) to identify unique behavioral attributes that can be used as precise policy criteria
• Website Analysis & Content Inspection: Oversee the continuous analysis of the global website landscape ensuring the integrity accuracy and relevance of URL filtering and content inspection services
• AI & LLM Integration: Manage the evaluation of internally developed and integrated Large Language Models (LLMs) focusing on performance accuracy and operational efficiency for automated content categorization
• Cross-Functional Collaboration: Collaborate effectively with Product Management Engineering and Sales teams to articulate complex technical research findings to both technical and executive audiences

• Driven by Innovation: You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better more secure and scalable way
• A Problem-Solver: You seek out challenges because you are energized by finding solutions knowing that solving the hard problems delivers the biggest impact
• Data-Driven: You use data and analytics to find the truth measure what matters and guide informed decisions. You value evidence over assumptions replacing I think with I know to drive better outcomes
• A High-Trust Collaborator: You are ambitious for the team and embrace a challenge culture by exchanging candid feedback with clarity and respect to build deep trust
• A Scale Thinker: You connect your day-to-day work to the larger company mission and think globally. You build solutions processes and teams that support a high-growth global organization

• 7 years of experience in software development/QA with a Bachelors or Masters degree in CS Information Security Data Science or a related technical field (or equivalent practical experience)
• Proven Leadership: History of mentoring developing and inspiring high-performing research data science or engineering teams
• Technical Breadth: Deep understanding of cloud architectures (AWS Azure GCP) cloud application development lifecycles and modern web technologies (HTTP/S APIs)
• Security Fundamentals: Solid grasp of enterprise security concepts including Zero Trust and SASE
• Project & Research Management: Demonstrated experience managing complex technical projects and setting clear research priorities
• AI Curiosity: Active exploration of AI tools with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Security Vendor Experience: Background successfully leading technical teams within a cybersecurity vendor or specialized security research organization
• Advanced Analytics & ML: Practical experience applying data analysis techniques and statistical modeling to content classification threat intelligence or behavioral analysis
• Strategic Foresight: Vision for anticipating future trends in cloud adoption and cyber threats with the ability to translate those insights into a proactive research roadmap

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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