Manager Sales Operations
Job Summary
Overview
As we continue to strengthen and scale the worlds largest eDiscovery and legal services sales organization we are expanding our U.S. Sales Operations team with a high-performing Sales Operations Manager. This role is designed for someone who thrives at the intersection of data strategy and operational excellence - someone who wants to take ownership of initiatives that directly influence revenue growth and global sales performance.
You will work closely with Sales Leadership Marketing Finance and cross-functional partners to ensure our frontline teams are empowered with accurate actionable insights and streamlined processes. This is a highly visible high-impact position that contributes directly to how we measure performance forecast revenue and build the systems and processes that support our global growth strategy.
Responsibilities
- Administering managing and reporting on revenue metrics and sales KPIs
- Coordinating revenue forecasting and target-setting processes used within the sales organization; establishing high levels of quality accuracy and consistency
- Conducting various analyses to gain deeper insights into business
- Assist with maintaining the functional areas of data management forecasting opportunities dashboards and reports and ensuring data integrity throughout our CRM system
- Responsible for creating and maintaining metrics to evaluate sales efficiency and productivity
- Managing and developing a small team providing mentorship prioritization guidance and daytoday support to ensure highquality execution across operational initiatives
- Establishing effective analysis of CRM trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle
- Assessing client and sales trends feedback and market movement; consolidate into recommendations for the executive team
- Performing ad hoc analysis for senior management to provide data support for business decisions
- Evaluating new tools and platforms to improve reporting and sales operations
Additional Responsibilities/Details:
- Detail-oriented proactive self-starter who thrives in fast-paced environment values continuous improvement and will see a project through from start to completion while meeting deadlines while maintaining a collaborative mindset
- Natural systems thinker - someone who sees how processes data tools and people come together and knows how to improve them.
- Excellent communication skills with the ability to translate complex data for non-technical audiences.
Qualifications
Minimum Education Requirements:
- Bachelors degree required or equivalent experience
Minimum Experience Requirements:
- 7 years of progressively responsible experience in related roles
Other Requirements:
- Previous Sales Operations or Finance experience (preferred)
- Large data analysis and reporting experience (preferred)
- Previous team management experience (preferred)
- Proficient knowledge of MS Excel PowerBI PowerPoint and Word (required)
- Minimal travel may be expected
Consilios True North Values
Client Experience Listen for the why. Clearly define success. Be accountable. Go the extra distance to create moments that matter.
Collaboration Treat everyone with respect. Welcome diverse views. Partner across geographies generations and teams. Rally around final decisions.
Innovation Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
Grit Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results youre proud of.
Consilio LLC isan EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
Required Experience:
Manager
About Company
Over 4500 legal professionals at your service. LOD supports in-house clients across Australia, Asia, UAE, UK & Europe and USA with flexible legal resourcing and tech.