Manager Billing Operations

Job Description:

Key responsibilities:

• Reviews and implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis
• Maintains and reviews documentation ensuring compliance to policies and audit requirements
• Ensures clear governance in place to manage changes to Master Data and its impact across multiple systems and processes including definitions and mapping rules
• Develops and delivers on key process performance indicators
• Effectively manages the team and its deliverables focussing on utilisation effectiveness cross training and engagement
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Engages closely with Commercial Finance and Financial Control teams as well as other internal and external stakeholders to resolve key process issues
• Effectively manages risk and escalations where process deficiencies are identified

Financial & Corporate Accounting:

• Manage the monthly financial process and will work with internal team (planning activation and billing team) as well as the client
• Discuss reporting questions related to billing resolve variances in billed vs. planned and close out quarterly POs 90 days after MOS
• Keep track and monitor active POs / authorizations
• Ensure discrepancies are resolved within 90 days after MOS
• Provide timely accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client.
• Develop and Manage group operations systems and controls policies and procedures
• Assist with internal and external audits

Client & Internal Relationships:

• Build trusting collaborative relationships with clients and the AOR Leadership Team
• Stay on top of business and client/agency concerns to head off issues early
• Invest time to investigate opportunities in order to provide better reporting and analysis support
• Ensure collaboration among all groups; fosters great teamwork
• Provide appropriate management updates and solicit feedback and direction when appropriate

Strategic Thinking & Leadership:

• Ensure key information is provided to team regarding client/internal agency issues changes in account status etc.
• Actively keep current with industry trends tools systems research resources and associations
• Respond appropriately when presented with problems and issues
• Seek lasting solutions rather than quick fixes
• Ensure appropriate Finance/Accounting staff utilization
• Provide guidance to team members and nurture/promote team environment
• Train motivate and develop new Assistants/Associates on the billing/budget management procedures
• Construct and deliver accurate honest and timely performance management documents

EXPERIENCE/KNOWLEDGE REQUIRED

• 10 years experience in Agency Media Operations developing and managing process policy and procedure
• Knowledge of accepted accounting principles and practices
• Knowledge of auditing principles and practices
• Demonstrate and utilize strong systems and analytical skills
• Ability to demonstrate a strong attention to detail exhibit solid business instincts and thrive in fast-paced environment
• High-level proficiency in MS Word PowerPoint Excel and Outlook

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