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M365 Teams Admin
Job Location:
Monthly Salary:
Posted:
16 September 2026 (Yesterday)
Posted:
Application Deadline:
14 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at . Mandatory Skills: M365 Teams Collaboration. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Description
We are seeking an experienced Microsoft Teams Subject Matter Expert (SME) - L3 to support and stabilize the Microsoft Teams environment at Speira. The primary focus of this role will be to assess the current Teams landscape address existing challenges particularly in the Teams Voice area implement best practices and provide knowledge transfer to the operational engagement aimed at improving service maturity streamlining operations and enabling long-term self-sufficiency within the support Responsibilities:Microsoft Teams AdministrationServe as the Level 3 technical expert for Teams and assess the current Teams configuration and gaps risks and improvement recommendations aligned with Microsoft best Voice & TelephonyAnalyze and troubleshoot complex Teams Voice Direct Routing Operator Connect and Microsoft Calling call flows voice policies dial plans and routing Teams Voice performance and user recurring incidents and problem ImprovementConduct a maturity assessment of the current Teams operational processes and governance Top 10 call drivers related to Teams and collaboration and implement service improvement LeadershipAct as the escalation point for complex Teams-related support teams in troubleshooting and root cause architecture changes and provide technical Transfer & MentoringCoach and mentor existing support operational documentation troubleshooting guides and knowledge knowledge-sharing sessions and the support team to independently manage the environment following the Skills & Experience:Technical SkillsStrong experience with Microsoft Teams expertise in:Teams VoiceDirect RoutingOperator ConnectCalling PlansAuto AttendantsCall QueuesVoice PoliciesDial PlansStrong understanding of:Microsoft 365Microsoft Entra IDExchange OnlineIdentity and Access ManagementExperience with PowerShell administration and with Teams reporting and Expertise:Advanced troubleshooting of Teams meetings calling and collaboration handling major incidents and problem management analytical and root cause analysis Qualifications:Microsoft Teams Administrator Associate (MS-700)Microsoft 365 Administrator ExpertExperience working in enterprise environments with more than 5000 usersITIL Foundation certificationExperience working with managed services and global support teamsAbout Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
