Learning & Development (L&D) Manager

Location: Chennai Industry: Jewellery / Gems & Jewellery Experience: 5 Years

We are looking for an experienced L&D professional from the Jewellery industry to manage training and employee development initiatives across our organization.

• Identify training needs across sales retail customer service and operations.
• Design and conduct training programs for showroom and sales teams.
• Conduct training on jewellery products diamonds gold gemstones sales and customer handling.
• Develop training modules presentations SOPs and learning materials.
• Manage induction onboarding refresher and skill-development programs.
• Evaluate training effectiveness and maintain training records and reports.
• Work with HR and business teams to improve employee performance.

• Graduate / MBA / PG Diploma in HR L&D or a related field.
• 5 years of L&D / Training experience.
• Mandatory: Jewellery / Gems & Jewellery industry experience.
• Strong communication presentation and facilitation skills.
• Experience training frontline jewellery sales/showroom teams.
• Good knowledge of MS PowerPoint and Excel.
• Experience handling training across multiple showrooms will be an advantage.

Required Skills:

L&D