Lead Technology Program Manager

We are seeking a highly motivated and experienced Lead Technology Program Manager to drive the successful delivery of complex cross-functional technology initiatives that support strategic business priorities and customer commitments.

In this role you will partner with Product Engineering Architecture Operations and Business teams to plan coordinate and execute large-scale programs.

The ideal candidate combines strong program leadership executive communication skills technical acumen and the ability to influence across a complex matrix organization. This leader will manage strategic customer initiatives and technology programs cross-functional dependencies risks financial planning and executive reporting while ensuring delivery against business objectives.

• Lead end-to-end execution of complex technology programs and strategic initiatives.
• Develop and maintain integrated program plans roadmaps schedules and milestone tracking.
• Coordinate activities across multiple product engineering and business teams to ensure successful delivery.
• Track program progress and drive timely resolution of issues that may impact delivery commitments.

• Partner with Product Management Engineering Architecture Operations and Customer-facing teams to align priorities and execution plans.
• Facilitate cross-functional discussions to manage dependencies remove obstacles and resolve conflicts.
• Drive accountability across stakeholders while fostering a collaborative and results-oriented environment.

• Establish and manage program governance processes operating rhythms and reporting mechanisms.
• Prepare and deliver clear concise program status updates for leadership reviews.
• Communicate key milestones decisions risks dependencies and mitigation plans to stakeholders.
• Ensure transparency into program health and delivery progress.

• Identify assess and proactively manage program risks issues and interdependencies.
• Develop mitigation plans and coordinate execution of corrective actions.
• Escalate critical issues with clear recommendations and supporting data.

• Support strategic customer initiatives and business-critical programs.
• Collaborate with internal and external stakeholders to understand objectives requirements and success criteria.
• Ensure business priorities are reflected in program planning and execution activities.

• Drive adoption of AI-enabled program management best practices tools and processes.
• Identify opportunities to improve delivery predictability operational efficiency and team effectiveness.
• Contribute to organizational learning through lessons learned retrospective reviews and process enhancements.

• Bachelors degree in Computer Science Engineering Business or related field.
• 7 years of experience in Technology Program Management Project Management Product Delivery or a related discipline.
• Proven experience leading large cross-functional technology initiatives in a matrixed organization.
• Strong understanding of software development lifecycles Agile methodologies and technology delivery practices.
• Demonstrated ability to manage multiple concurrent programs and competing priorities.
• Excellent communication facilitation and stakeholder management skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision making.
• Experience managing program risks dependencies and executive communications.

• Experience supporting strategic customer programs airline technology travel technology distribution platforms or digital commerce solutions.
• Experience working across globally distributed teams.
• Familiarity with Agile frameworks Jira Rally Azure DevOps or similar delivery management tools.
• PMP Agile SAFe or equivalent project/program management certification.
• Experience working in a fast-paced technology environment undergoing transformation and growth.

Success in this role will be measured by:

• Delivery of committed program milestones and objectives.
• Effective management of risks dependencies and cross-functional coordination.
• Improved visibility and predictability of program execution.
• Stakeholder satisfaction and confidence in program governance.
• Achievement of customer and business outcomes.
• Contribution to continuous improvement and operational excellence initiatives.

You will play a key role in delivering strategic technology and customer initiatives that drive business value and innovation. This position offers the opportunity to work with global teams influence high-impact programs and contribute to the successful execution of transformative technology initiatives.