Kinaxis Analyst
Department:
Job Summary
Description-
The candidate need to support the SPCPS & MF CoE Manager as a Functional / Data expert using Kinaxis Rapid Response and Java based application and responsible to deliver the following:
- Kinaxis Certified Author / Contributor / Integration / Admin
- Drive and co-ordinate Inbound integration / data load activities from various applications GODW GOB OPA SAC etc
- Work on MDD Refresh & SPCPS Refresh using Java client and Kinaxis based CFF.
- Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications CFF.
- Co-ordinate / Escalate issues / constraints immediately to avoid time loss and delay to program.
- Interact with technical data & IT team members to diagnose and resolve incidents in Kinaxis
- Keep track of incident tickets for quicker resolution without affecting business process and outcome.
- Interact with business / IT to document follow and implement functional enhancements
- Coordinate with the PDO / Codification / IT teams to pull new definitions into application
- Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation.
- Bring issues which require escalation/help to the leadership team for support.
- Regional/Goverance/Approval meetings
- Bring defects / enhancements request to approval forums
Responsibilities
- Support the SPCPS Business Manager as a Functional and Data Expert for the Kinaxis RapidResponse platform.
- Coordinate month-beginning inbound data integration activities from source systems such as OVS SAMIS MASTER SMART and OMS SOB into Kinaxis RapidResponse.
- Validate and ensure the accuracy completeness and robustness of inbound data to support seamless Sales Planning Process (SPP) authoring.
- Collaborate with regional MP&L and Sales Planning teams to author maintain and optimize demand and capacity plans within Kinaxis RapidResponse.
- Work closely with technical IT and data management teams to investigate diagnose and resolve functional and system-related incidents.
- Monitor track and coordinate the resolution of Kinaxis incident tickets to minimize business impact and ensure service continuity.
- Gather document and implement business requirements and functional enhancements in collaboration with business stakeholders and IT teams.
- Coordinate with PDO Codification and IT teams to onboard new entities and master data into the Kinaxis environment.
- Perform functional validation system testing and User Acceptance Testing (UAT) in EDU and QA environments to ensure successful deployment of enhancements.
- Escalate critical issues risks and dependencies to leadership and relevant stakeholders to facilitate timely resolution.
- Participate in regional governance planning and approval meetings to support decision-making and drive process improvements.
- Present defect reports enhancement requests and solution recommendations during weekly SPCPS Business Process Review (BPR) meetings for review and approval.
- Design develop and maintain Kinaxis RapidResponse objects including workbooks worksheets alerts scorecards dashboards scheduled tasks and automation chains.
- Analyze complex business challenges and deliver innovative scalable solutions while adhering to Kinaxis RapidResponse best practices.
- Collaborate with Kinaxis Solution Architects to design and optimize business processes that fully leverage RapidResponse capabilities.
- Provide high-quality functional support and customer service by ensuring system reliability data integrity and operational efficiency.
- Develop and maintain functional documentation process guides and knowledge articles to support ongoing system maintenance and user adoption.
- Ensure compliance with organizational governance standards change management processes and data quality requirements.
- Support continuous improvement initiatives by identifying opportunities to enhance planning processes system performance and user experience.
Qualifications
Working Experience:
- 4 years of experience in the Kinaxis operations / Sales or MP&L profiles etc.
- Prior experience working with Sales & Production IT solutions.
Other requirements:
- Fair understanding of business data planning parameters and business logic used in the demand planning allocation and capacity process
- Good at excel based analysis and reporting through visualization
- Having knowledge of SPCPS Kinaxis and Rapid response
- Good at process adherence
- Good analytical skills and problem solving skills
- Proven ability to quickly learn new systems/programs
- Good Team player
- Good communications
- Willingness to work across time zones
Required Experience:
IC
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