Key Account Manager India

WHAT YOULL DO:

Role:

TheKey Account Manager - Indiais responsible fordriving strategic account growth and strengthening partnerships with key players across the data center ecosystem includinghyperscalers colocation providers server OEMs cloud service providers and channel partners. Acting as the primary commercial contact for assigned accounts this role willidentifygrowth opportunities expand market presence increase customer value and deliver revenue targets. The successful candidate will have a strong technical sales backgroundexpertisein data center infrastructure solutions and a demonstrated ability to build executive-level relationships within complex multinational organizations.

Responsibilities:

Strategic Account Management

• Develop and execute regional account strategies aligned withCoolITsgrowthobjectives.
• Build andmaintainexecutive-level relationships with strategic customers and partners across EMEAI.
• Create and manage multi-year account development plans to achieve double-digit annual revenue growth.
• Understand customer roadmaps investment priorities and future technology requirements.

Business Development & Revenue Growth

• Identifynew opportunities within existing accounts and expandCoolITsfootprint across customer organizations.
• Drive pipeline development forecasting accuracy and revenue attainment.
• Support pricing strategies commercial negotiations and contract discussions.
• Collaborate with channel partners and OEMs to develop joint go-to-market initiatives.

Customer Advocacy

• Act as the voice of the customer within CoolIT.
• Ensure customer requirements are effectively communicated to Product Management Engineering Operations and Program Management teams.
• Drive customer satisfaction issue resolution and long-term partnership success.

Technical & Market Leadership

• Maintain strong knowledge of:
  • AI infrastructure
  • HPC environments
  • Hyperscale data centers
  • Liquid cooling technologies
  • Server platforms and GPU architectures
• Monitor market trends competitor activities and emerging technologies.
• Provide strategic market intelligence to support product roadmap decisions.

Cross-Functional Collaboration

• Work closely with:
  • Engineering
  • Product Management
  • Technical Sales
  • Marketing
  • Operations
  • Program Management
• Support proposal development customer presentations and executive business reviews.
• Participate in solution workshops and customer design discussions.

Key Performance Indicators (KPIs)

• Annual revenue attainment
• Pipeline growth and conversion rate
• Strategic account expansion
• Customer retention and satisfaction
• Forecast accuracy
• New designwins and deployment opportunities
• Partner ecosystem development

Basic Qualifications:

• Bachelors Degree in Engineering Computer Science Business or related field.
• 510 years of Key Account Management Enterprise Sales or Business Development experience.
• Experience selling into:
  • Hyperscalers
  • Data center operators
  • OEMs
  • Cloud service providers
• Strong commercial negotiation and contract management skills.
• Experience managing complex multinational accounts.
• Ability to travel internationally (2540%)

PreferredQualifications:

• Experience with liquid cooling thermal management or data center infrastructure.
• Knowledge of AI GPU computing HPC and cloud infrastructure markets.
• Existing network within MEAI data center and cloud ecosystem.
• MBA or advanced technical degree.

Skills:

• strategic account planning
• Executive relationship management
• Consultative selling
• Commercial negotiations
• Technical solution selling
• Business acumen
• Cross-cultural communication
• Influencing and stakeholder management
• Forecasting and pipeline management
• Customer-centric mindset

WHY COOLIT

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that willmaintainand strengthen our culture while aligning to our vision and values.

We thank every candidate in advance however only those selected for an interview will be contacted.

Successful candidates for this position willbe requiredto undergo background checks including criminal records check and education.

ABOUT COOLIT SYSTEMS INC.

Founded in CalgaryCanadain 2001 CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers supercomputers and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of The Americas Fastest Growing Companies 2023 by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022 as well as the Deloitte Fast 500distinctionin both 2021 and 2022CoolITsrapid growth is capturing global attention.

As demand for generative AIhigh performancecomputing and cloud solutions rapidly expands there has never been a more exciting time to join our team.