Key Account Manager
Job Summary
# Job Description Key Account Manager (KAM)
*Company:* Yolojet Internet Services Pvt. Ltd.
*Location:* Gurgaon (On-site)
*Experience:* 13 Years in Logistics / Courier / 3PL / E-commerce / Client Servicing
# Key Responsibilities
* Manage daily operations for key clients.
* Coordinate shipments pickups and deliveries.
* Handle customer queries and maintain good client relationships.
* Resolve delivery issues delays and escalations.
* Support billing documentation and payment follow-ups.
* Prepare daily/weekly MIS reports.
* Coordinate with internal teams warehouses and courier partners.
#Requirements
* Graduate in any discipline.
* Good communication skills in English & Hindi.
* Good knowledge of *MS Excel/Google Sheets*.
* Strong customer-handling and problem-solving skills.
* Ability to manage multiple clients and tasks.
* Customer-focused and responsible attitude.
*Job Type:* Full-time
*Work Mode:* On-site
Anjali
Required Skills:
operationsrelationship management