Junior Engineer IT Operations

Clean Harbors Inc. () is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim. Everywhere industry meets environment Clean Harbors is on-site providing premier environmental energy and industrial services. Clean Harbors employs a dedicated workforce of 25000 employees and has over 750 service locations across the U.S. Canada and Mexico. Beyond addressing the environmental needs of its more than 300000 customers the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico the anthrax attacks in New York the 2015 avian flu outbreak that devastated the poultry industry Hurricanes Katrina Rita and Sandy and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers along with other major chemical releases into the environment.

Job Title: Junior Engineer IT Operations

Experience : 0-6 Months

Location: Pune Working Hours: 08:00 AM to 05:00 PM 03:00 PM to 12:00 AM and 09:00 PM to 06:00 AM

Responsible for supporting initial monitoring basic triage and coordination activities for business-critical applications built C# Angular and Microsoft SQL Server. This entry level role is intended for candidates with 06 months of experience who can learn and adapt the production support processes follow documented SOPs assist in troubleshooting and work under guidance to maintain application stability and support timely incident resolution.

Assist with initial triage and basic troubleshooting for application website and backend service incidents under supervision

Monitor application health alerts dashboards and routine system notifications using available monitoring tools

Help analyze issues related applications APIs database layers and Angular frontends with guidance from senior team members

Execute basic SQL SELECT queries for data validation and issue verification

Identify and report whether issues appear related to application database infrastructure or network layers

Perform basic log review including IIS logs application logs and event logs following defined SOPs Support routine validation activities such as service status checks job checks and basic post-remediation verification

Coordinate with cross-functional teams such as development database and infrastructure teams for issue investigation and resolution

Maintain clear incident notes status updates and closure details in ITSM tools such as ServiceNow.

Join Major Incident Management calls when required and provide accurate updates prepared with team guidance

Follow SLA escalation and communication procedures

Assist with deployment validation and post-release monitoring using checklists

Contribute to knowledge base articles and SOP updates by documenting learnings and recurring issues

Basic academic or training-level understanding framework / .NET Core applications

Basic familiarity with C# concepts and application flow

Basic awareness of Angular-based web applications and frontend behaviour

Basic knowledge of Microsoft SQL

Basic understanding of APIs HTTP status codes and web services

Willing to work on log monitoring or observability tools such as LogicMonitor Dynatrace or similar platforms

Basic knowledge of Windows Server IIS networking concepts server components and application hosting