ITSM Functional Technical Architect Bangalore

Cortex consultants Hiring: ITSM Functional Technical Architect
Location: Bangalore
Experience: 12 20 Years

We are seeking an experienced ITSM Functional Technical Architect to lead Enterprise Service Management (ESM) initiatives on the ServiceNow platform driving digital transformation through ITSM ITOM ITAM AI-powered automation and enterprise architecture.

Key Skills:

• ServiceNow ESM & Enterprise Architecture
• ITSM ITOM ITAM CMDB & CSDM
• Now Assist AI Automation & Agentic AI
• Discovery Service Mapping & Event Management
• App Engine Flow Designer & Integration Hub
• HRSD SPM APM IRM/GRC & SecOps
• Service Transformation & Process Optimization
• REST/SOAP Integrations MID Server & Security
• Agile Delivery Governance & Stakeholder Management

If you have a strong background in ServiceNow consulting solution architecture enterprise service transformation and AI-enabled service management wed love to hear from you.

This job is posted by

Aishwarya K

Business HR

Cortex Consultants