IT Systems Analyst UKG Kronos
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Job Summary
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
Job Summary
The UKG (Kronos) IT Analyst is responsible for the administration configuration support and optimization of the UKG Pro Workforce Management (WFM) platform. This role partners closely with HR Payroll Operations and IT teams to ensure accurate workforce scheduling timekeeping attendance and labor management. The analyst also supports integrations with Workday as the Human Resources Information System (HRIS) ADP and Ceridian Dayforce payroll systems and leverages ServiceNow for incident problem change and service request management.
Key Responsibilities
- Administer configure and support UKG Pro Workforce Management (UKG Pro WFM) including Timekeeping Scheduling Attendance Accruals Leave Management Labor Management and Workforce Analytics
- Support integrations between UKG Workday HRIS ADP Ceridian Dayforce ERP systems and third-party applications.
- Monitor and troubleshoot inbound and outbound interfaces to ensure timely and accurate employee payroll and labor data processing.
- Utilize ServiceNow to manage incidents service requests problem management change requests and knowledge articles while meeting established SLAs.
- Analyze business requirements and configure UKG pay rules work rules schedules labor levels and accrual profiles.
- Collaborate with HR Payroll Benefits and Operations teams to support workforce management processes.
- Perform root cause analysis for production issues and recommend long-term solutions.
- Develop and maintain workforce reports dashboards and analytics using UKG reporting tools.
- Coordinate and execute system upgrades patches regression testing and production deployments.
- Support employee lifecycle data synchronization between Workday and UKG.
- Maintain system documentation process flows technical specifications and knowledge base articles.
Required Qualifications
- Bachelors degree in Information Technology Computer Science Business Human Resources or related field.
- 37 years of experience supporting UKG (Kronos) Workforce Management.
- Hands-on experience with UKG Pro Workforce Management
- Experience utilizing ServiceNow for incident management change management service catalog requests and workflow management.
- Strong understanding of workforce management payroll processing and HR business processes.
- Excellent analytical troubleshooting and communication skills.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Required Experience:
IC
About Company
White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.
