-Manage and monitor RAID storage servers to ensure data availability and performance.
-Administer and maintain File Servers including user permissions and shared folders.
-Configure manage and troubleshoot Wireless Access Points (APs).
-Configure and maintain routers including LAN/WAN connectivity and basic network troubleshooting.
-Manage Active Directory (AD) including user creation password resets group management and Organizational Units.
-Configure and support Microsoft Outlook including email setup PST/OST management and troubleshooting.
-Resolve IT support issues related to desktops laptops printers network connectivity and software.
-Install configure and maintain Windows operating systems and business applications.
Provide technical support to end users and ensure timely issue resolution.
-Perform routine system health checks preventive maintenance and troubleshooting to minimize downtime.
Requirements
-12 years of experience in IT Support / Desktop Support / System Administration
-Good knowledge of Windows OS Active Directory Microsoft Outlook and basic networking.
-Hands-on experience with LAN/WAN routers Wi-Fi printers and file servers.
-Basic understanding of RAID/storage systems.
Strong troubleshooting and problem-solving skills.
-Good communication and end-user support skills.
Required Skills:
-12 years of experience in IT Support / Desktop Support / System Administration -Good knowledge of Windows OS Active Directory Microsoft Outlook and basic networking. -Hands-on experience with LAN/WAN routers Wi-Fi printers and file servers. -Basic understanding of RAID/storage systems. Strong troubleshooting and problem-solving skills. -Good communication and end-user support skills.
Required Education:
-12 years of experience in IT Support / Desktop Support / System Administration-Good knowledge of Windows OS Active Directory Microsoft Outlook and basic networking.-Hands-on experience with LAN/WAN routers Wi-Fi printers and file servers.-Basic understanding of RAID/storage troubleshooting and problem-solving skills.-Good communication and end-user support skills.