IT Specialist

What Youll Do

Administer and manage Microsoft 365 Microsoft Entra ID and Microsoft Intune

including user identity management device policies security controls and

application integrations.

Support and maintain cloud environments across AWS Google Cloud and Azure

including user access resource provisioning and monitoring.

Manage and support critical business applications including HRIS platforms such

as Rippling and Deel.

Provide desk-side and remote technical support for employees using Windows

and macOS systems resolving hardware software and connectivity issues.

Manage IT support requests through JIRA Service Management ensuring timely

resolution and adherence to SLAs.

Administer and maintain on-premises infrastructure including servers

virtualization platforms (VMware/Hyper-V) and networking equipment.

Perform physical data center operations such as server installation racking

cabling and hardware maintenance.

Own end-to-end employee onboarding and offboarding processes including

account provisioning device setup access management and asset tracking.

Support information security initiatives and maintain compliance with ISO 27001

controls and requirements.

Manage compliance automation tools such as Drata or Vanta supporting audits

evidence collection and continuous compliance monitoring.

Identify opportunities to improve IT processes automation security and user

experience

What Youll Bring

Must Have

35 years of experience in IT support systems administration or a similar role.

Strong expertise in Microsoft 365 Microsoft Entra ID and Microsoft Intune

administration.

Experience supporting Windows and macOS environments.

Hands-on experience with VMware or Hyper-V virtualization platforms.

Proficiency with JIRA Service Management or similar ITSM tools.

Strong troubleshooting problem-solving and communication skills.

Experience with user provisioning device management and IT

onboarding/offboarding processes.

Nice to Have

Experience with Rippling Deel or other HRIS platforms.

Knowledge of ISO 27001 Drata or Vanta.

Exposure to AWS Azure and Google Cloud Platform (GCP).

Scripting and automation skills (PowerShell Bash etc.).

Relevant certifications such as Microsoft AWS/Azure CompTIA A or Network

Requirements