IT ISCNSVoice NetworkCisco

Company: WillWare Technologies
Role:IT ISCNSVoice NetworkCisco (Cisco Voice & Video / Collaboration Engineer)
Experience: 6 Years
Location: Bangalore
Work Mode: Onsite

Job Description:
Role Descriptions:

• Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
• Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians engineers and vendors.
• Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)
• Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro Codec pro Room bar Room bar pro etc ) Infrastructure including Cisco Call Manager Webex Control Hub Cisco Meeting Server.
• Responsible for providing L2 and L3 level technical support for enterprise Cisco video/Collaboration infrastructure.
• Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
• Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
• Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM CUC Expressways Voice Gateways.
• Must have good Knowledge in voice/Video control protocols like SIP H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
• Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk wiresharkHepic Solar wind etc

Essential Skills:

• Candidate should have at least 6-15 years of Cisco Voice / Video experience and Excellent verbal and written communications skills are required.
• Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians engineers and vendors.
• Must have knowledge for Analysing designing and troubleshooting enterprise collaboration networks (AVCN)Good knowledge and understanding on Video Products including Cisco Endpoints ( Desk pro Codec pro Room bar Room bar pro etc ) Infrastructure including Cisco Call Manager Webex Control Hub Cisco Meeting Server.
• Responsible for providing L2 and L3 level technical support for enterprise Cisco video/Collaboration infrastructure.
• Able to Provide Tier 2/3 support for day-to-day operational incidents of clients.
• Utilizes good troubleshooting skills to quickly provide quality resolutions during outage related to AVCN.
• Should have good understanding and Knowledge on CISCO Collaboration(VoIP/IP Telephony) product suites such as CUCM CUC Expressways Voice Gateways.
• Must have good Knowledge in voice/Video control protocols like SIP H323 / Video Protocol and should be able to analyse and troubleshoot debug logs.
• Should have Knowledge and troubleshooting on Cisco Webex Meeting / Calling and control hub Should have knowledge on Monitoring Tools & alert troubleshooting Splunk wiresharkHepic Solar wind etc

Desirable Skills:
Keyword:
Skills: IT ISCNSVoice NetworkCisco

Required Skills:

ciscoCisco CollaborationCisco VoiceCisco UCSCUCMWebExVOIP