IT Data Analytics Specialist

Role Statement

The IT SC & Ops Analyst (Global) provides centralized data analytics reporting and program governance support for the IT Supply Chain & MES portfolio spanning 30 manufacturing plants across Americas EMEA and APAC. The role enables data-driven decision-making for leadership by consolidating cross-regional deployment progress resource utilization investment planning and risk tracking ensuring transparency and governance alignment across all product lines (Ignition CyberPlan - APS Brick legacy MES WMS TMS QMS).

Key Duties

Data Analytics & Reporting
Provide data analytics and reporting for the IT SC & MES portfolio across all regions and product lines.
Track deployment progress resource utilization and milestone adherence across 30 manufacturing plants.
Coordinate cross-regional reporting and status consolidation for leadership reviews.
Build and maintain executive dashboards providing visibility into throughput delivery and quality trends.

Investment Planning & Business Case Support
Support investment planning and business case development for new deployments upgrades and enhancements.
Perform scenario planning and what-if analysis to support prioritization decisions during planning cycles.
Track budget utilization vs. forecast and flag variances for leadership attention.

Program Governance & Documentation
Maintain program documentation and governance artifacts across all product lines.
Drive process standardization for IT SC & MES operations globally.
Support audit and compliance documentation requirements.
Maintain risk register and mitigation tracking escalating critical items proactively.

Vendor & Operational Support
Support vendor performance tracking and contract management.
Enable data-driven decision-making for leadership through structured inputs and analysis.
Coordinate with BRMs and regional teams for consolidated reporting cadence.
Support preparation of materials for governance meetings steering committees and monthly reviews.

Qualification and Experience

Required
47 years of experience in IT program analytics PMO or business analyst roles within IT or Supply Chain or manufacturing environments.
Strong analytical skills with ability to translate operational data into actionable insights.
Experience building executive dashboards and reporting using tools such as Power BI Excel or similar.
Experience tracking multi-project portfolios across geographies.
Strong documentation process standardization and governance skills.
Excellent stakeholder communication and cross-functional coordination abilities.

Preferred
Experience in manufacturing IT environments (SACDA MES APS ERP WMS supply chain systems).
Familiarity with Agile/Lean delivery methodologies.
Experience with project/portfolio management tools (ServiceNow Jira MS Project or similar).
Knowledge of Industry 4.0 / Digital Factory concepts.
Background in multi-regional / multiplant IT operations support.

Key Performance Indicators

Reporting accuracy and timeliness (weekly/monthly cadence adherence).
Deployment milestone tracking accuracy vs. actuals.
Investment forecast accuracy vs. actual utilization.
Process documentation completeness and currency.
Stakeholder satisfaction with governance reporting.