In Room Dining Manager The Hoxton Bengaluru City
Job Summary
What youll do
- Lead the day-to-day In Room Dining operation ensuring exceptional service and memorable guest experiences.
- Manage coach and develop the team creating a positive and high-performing culture.
- Ensure orders are delivered accurately efficiently and to The Hoxtons quality standards.
- Work closely with the Kitchen and Front Office teams to deliver a seamless guest experience.
- Drive revenue through menu knowledge upselling opportunities and service excellence.
- Monitor departmental costs productivity and inventory while maintaining operational efficiency.
- Ensure compliance with food safety hygiene and health & safety standards at all times.
- Continuously review guest feedback and identify opportunities to enhance the In Room Dining experience.
Qualifications :
What were looking for
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Previous experience as an In Room Dining Manager Restaurant Manager or similar Food & Beverage leadership role within a luxury or lifestyle hotel.
- Strong knowledge of In Room Dining operations guest service standards and food & beverage procedures.
- Experience managing budgets labour costs and operational performance.
- A natural leader with excellent communication and coaching skills.
- Highly organised with the ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
Remote Work :
No
Employment Type :
Full-time
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do fostering authentic and meaningful connections, and c ... View more