In Room Dining Manager Fairmont Agra

• Oversee all in-room dining operations ensuring seamless service delivery and exceptional guest experiences across all service periods
• Develop curate and manage the in-room dining beverage program including wine selection spirits and premium non-alcoholic offerings
• Maintain comprehensive wine inventory and cellar operations implementing proper storage protocols and rotation procedures to preserve product quality
• Provide expert beverage recommendations and wine pairing guidance to guests demonstrating extensive knowledge of wine regions varietals and production methods
• Train mentor and supervise in-room dining staff and sommelier team members ensuring consistent service standards and professional development
• Manage in-room dining budgets monitor costs and implement strategies to optimize profitability while maintaining premium service quality
• Ensure compliance with all alcohol service regulations licensing requirements and responsible service practices
• Utilize beverage management systems inventory software and point-of-sale platforms to track stock levels sales data and operational metrics
• Coordinate with kitchen and housekeeping departments to ensure timely and accurate in-room dining service delivery
• Maintain meticulous records and documentation related to inventory staff performance guest preferences and service incidents
• Develop and implement staff training programs focused on wine education service techniques and guest engagement
• Monitor guest feedback and satisfaction metrics addressing concerns and implementing improvements to enhance the in-room dining experience
• Collaborate with the culinary team to create innovative menu offerings and beverage pairings that complement Fairmonts luxury standards

Qualifications :

• Minimum 5 years of progressive experience in food and beverage management with at least 2 years specifically in in-room dining or room service operations
• Proven expertise in wine and beverage program management including knowledge of wine regions varietals production methods and food pairing principles
• Strong leadership and team management experience with demonstrated ability to train mentor and supervise hospitality staff
• Proficiency with beverage management systems inventory software and point-of-sale (POS) platforms
• Comprehensive knowledge of alcohol service regulations licensing requirements and responsible service practices
• Excellent organizational and time management skills with ability to manage multiple priorities and meet deadlines
• Strong communication and interpersonal skills with ability to engage guests and staff professionally
• Budget management experience with demonstrated ability to control costs while maintaining service quality

Additional Information :

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow Learn and Enjoy
• Explore Limitless Possibilities

Remote Work :

No

Employment Type :

Full-time