Hiring || Project Delivery Manager
Job Summary
We are looking for an experienced Project Delivery Manager to lead end-to-end delivery of Managed Services engagements. The ideal candidate should have a strong background in IT Service Delivery Project/Program Management stakeholder management and client engagement with a proven ability to manage large enterprise accounts cross-functional teams and delivery excellence.
- Lead end-to-end delivery of Managed Services projects and ensure SLA/KPI adherence.
- Manage multiple enterprise client engagements while ensuring quality timelines and customer satisfaction.
- Act as the primary client contact for delivery governance and stakeholder management.
- Collaborate with technical operations and business teams for seamless project execution.
- Monitor project health risks resources budgets and delivery performance.
- Drive governance through client reviews status reports and executive presentations.
- Manage project scope change requests and delivery timelines.
- Lead process improvement automation and operational excellence initiatives.
- Mentor cross-functional teams and drive a high-performance delivery culture.
- Project Delivery Management
- Managed Services
- IT Service Delivery
- Program / Project Management
- SLA & KPI Management
- Client & Stakeholder Management
- Delivery Governance
- Risk & Resource Management
- Agile Scrum & Waterfall Methodologies
- Jira / Azure DevOps / MS Project
- Budget & Resource Planning
- Team Leadership
- Bachelors degree in Engineering Computer Science IT or a related field (MBA preferred).
- Minimum 10 years of experience in Project Delivery Managed Services IT Services or Program Management.
- Proven experience managing enterprise client accounts and large-scale managed services engagements.
- Strong knowledge of IT service delivery frameworks and project management methodologies.
- Excellent leadership communication stakeholder management and problem-solving skills.
- PMP PRINCE2 Scrum Master or ITIL certifications are preferred.
- Experience with Cloud Technologies (AWS Azure GCP) or DevOps is an added advantage.
Required Skills:
Job Title: Project Delivery Manager Managed Services Location: Gurugram (On-site) Experience: 10 Years Employment Type: Full-Time Job Summary We are looking for an experienced Project Delivery Manager to lead end-to-end delivery of Managed Services engagements. The ideal candidate should have a strong background in IT Service Delivery Project/Program Management stakeholder management and client engagement with a proven ability to manage large enterprise accounts cross-functional teams and delivery excellence. Key Responsibilities Lead end-to-end delivery of Managed Services projects and ensure SLA/KPI adherence. Manage multiple enterprise client engagements while ensuring quality timelines and customer satisfaction. Act as the primary client contact for delivery governance and stakeholder management. Collaborate with technical operations and business teams for seamless project execution. Monitor project health risks resources budgets and delivery performance. Drive governance through client reviews status reports and executive presentations. Manage project scope change requests and delivery timelines. Lead process improvement automation and operational excellence initiatives. Mentor cross-functional teams and drive a high-performance delivery culture. Required Skills Project Delivery Management Managed Services IT Service Delivery Program / Project Management SLA & KPI Management Client & Stakeholder Management Delivery Governance Risk & Resource Management Agile Scrum & Waterfall Methodologies Jira / Azure DevOps / MS Project Budget & Resource Planning Team Leadership Requirements Bachelors degree in Engineering Computer Science IT or a related field (MBA preferred). Minimum 10 years of experience in Project Delivery Managed Services IT Services or Program Management. Proven experience managing enterprise client accounts and large-scale managed services engagements. Strong knowledge of IT service delivery frameworks and project management methodologies. Excellent leadership communication stakeholder management and problem-solving skills. PMP PRINCE2 Scrum Master or ITIL certifications are preferred. Experience with Cloud Technologies (AWS Azure GCP) or DevOps is an added advantage.