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Guest Relation Manager
Job Location:
Monthly Salary:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
9 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Adding strong value as the face of the project focusing on creating a premium luxury experience for clients
Building relationships with high-value buyers
Supporting/assisting the sales team in driving conversions
Role Description
The Guest Relation Executive (GRE) is professional point of contact for customers aiming to ensure their satisfaction and create a positive experience. This role involves a variety of tasks such as greeting customers handling inquiries and concerns and coordinating with other departments to resolve issues. This role is accountable to provide high-quality service to our customers and be a support for site administration & facility service.
Key responsibilities
- Customer interaction:Greeting walk in customers acknowledging their needs and providing personalized service to ensure a memorable experience.
- Problem resolution:Efficiently handling and resolving guest concerns.
- Administrative duties:Managing front desk operations and maintaining guest records / database.
- Communication:Serving as a liaison between customers and companys departments to ensure seamless service delivery.
- Customer satisfaction:Proactively seeking customer feedback to improve services and upholding the organizations standards.
Required Experience:
Manager
