Global Business Process Analyst Global Commercial

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

This role supports strategic initiatives within the Sulzer 2028 Strategy enabling agile data-driven decision-making and scalable process improvements across global sales and commercial operations.

• Lead a newly established global function to optimise endtoend commercial processesspanning leadtoorder budgeting forecasting and performance managementusing LEAN and Six Sigma principles.

• Design and govern enterprisewide commercial process standards facilitating workshops to define challenges capture requirements and map global asis and tobe processes.

• Act as the strategic link between business and IT partnering across Commercial Excellence Finance Operations and IT to shape solutions support Salesforce CRM/CPQ initiatives and manage UAT and deployment.

• Strengthen global commercial systems and data governance overseeing Salesforce CRM CPQ master data and champion networks across all business units.

• Drive change adoption and governance by delivering training documentation and stakeholder engagement while promoting compliance accountability and ethical business practices.

• Bachelors or Masters degree in Business Administration Information Systems Industrial Engineering or related field

• 47 years of experience in business process analysis preferably in B2B commercial environments

• Strong understanding of sales and service workflows across multiple business units

• Proficiency in process mapping and continuous improvement methodologies

• Hands-on experience with Salesforce SAP SD CPQ and BI tools

• Any Salesforce Certification (Administration Sales Cloud Service Cloud or CPQ specialist) will be preferred.

• Excellent communication and stakeholder management skills in a global context

• Fluent in English; additional languages (e.g. German French) are a plus

• Strategic role in shaping Sulzers global commercial transformation

• Exposure to diverse functions cultures and business units

• Opportunities for professional growth and innovation

• Competitive compensation and benefits

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil Canada China Finland Germany Ireland Mexico Switzerland South Africa the UK and the USA.