Forward Deployed AI Engineer IFS Loops

About the Role

As a Forward Deployed AI Engineer youll work directly with enterprise customers to deliver custom production-ready AI solutions that solve real-world problems. Youll lead the design and deployment of intelligent agents across customer workflowsowning everything from discovery and prototyping to configuration testing and launch.

This is a fast-paced hands-on role that combines engineering customer collaboration and applied AI. You will serve as a critical link between our product and the customers needsensuring rapid value delivery and laying the foundation for long-term success.

What Youll Do

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
•  Integrate IFS Loops platform with customer systems 
• Tune agent behavior and logic to deliver measurable outcomes (e.g. lower costs increase in efficiency  fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance accuracy and user adoption
• Collaborate closely with Product Engineering and Customer Success to feed customer insights into the roadmap
• Document technical decisions and hand off stable deployments to customer engineering or support teams

Qualifications :

What Were Looking For

• 25 years of experience in a software engineering solutions engineering or ML deployment role
• Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI Hugging Face LangChain Pinecone Weaviate etc.)
• Familiarity with building LLM applications RAG systems or conversational AI workflows
• Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce ServiceNow SAP  Oracle)
• Ability to translate business problems into technical solutionsand deliver them fast
• Strong interpersonal skills; youre just as comfortable on a whiteboard with a customer as you are in code
• Bias toward action ownership and continuous learning in dynamic environments

Nice to Have

• Background in SaaS customer experience support operations or manufacturing systems
• Experience deploying AI in mission-critical environments
• Prior work with enterprise AI platforms or multi-agent orchestration

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

Remote Work :

No

Employment Type :

Full-time