Finops Analyst, AR Disputes Team

GAR (Global Accts Rec) is looking for a proactive customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst you will support Amazons customers to resolve billing defects reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated be a quick learner have strong ownership and have ability to understand complex disputes resolution process.
Summary of Responsibilities
Understanding of Accounts Receivables process and systems
Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
Proven ability to work successfully in an ambiguous environment
Proven ability to meet tight deadlines prioritize workload and meet productivity goals
Fluency in Microsoft Excel is a must
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Reconcile complex accounts and have excellent attention to detail

Key job responsibilities
GAR (Global Accts Rec) is looking for a proactive customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst you will support Amazons customers to resolve billing defects reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated be a quick learner have strong ownership and have ability to understand complex disputes resolution process.
Summary of Responsibilities
Understanding of Accounts Receivables process and systems
Follow-up with internal teams via emails and calls to ensure timely resolution of disputes
Proven ability to work successfully in an ambiguous environment
Proven ability to meet tight deadlines prioritize workload and meet productivity goals
Fluency in Microsoft Excel is a must
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Reconcile complex accounts and have excellent attention to detail

- Bachelors degree in accounting and commerce (B. Com)
- 2 years of work experience

- MBA or Bachelors degree in finance accounting or related field

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