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Field Support

ScaleneWorks


Job Location:

Hyderabad - India

Monthly Salary: Not provided by the employer
Posted: 3 September 2026 (2 days ago)
Application Deadline: 1 December 2026
Vacancies: 1 Vacancy

Job Summary

  • DSS - recommended experience level:
  • ServiceNow ticket handling
  • Microsoft Windows operating system all related issues
  • Microsoft Office 365 ProPlus all related issues
  • PXE boot staging process ( updating Master cache PC)
  • HP Desktop & Laptop hardware scopes
  • RAM upgrade
  • Keyboard exchange
  • SSD HD replacement
  • SCCM SW deployment issues (front end)
  • Hand and eyes experiences for MFP Standalone Networked Printers & Scanners
  • Smartphones & Portable Devices experiences for SIM configuration how-to questions Hand on eyes software issues (IOS Android and Windows)
  • Standard and nonstandard HW Devices (peripherals like monitors label printers etc.)
  • Meeting room management (Video and Audio Equipment)
  • Servers not supported by Wintel (local task)
  • Network cabling and port patching Wi-Fi network replacement of router HUBS of Switches (local task)
  • Smart Hands and Eyes for any Syngenta support teams
  • Toner replacement MPS (local task)
  • Document management like IP spreadsheets Asset Management etc.
  • Stock management (incoming & outgoing IT goods)