ExecutiveSenior Executive – AMC Sales

Required Skills:

Job Description Executive / Senior Executive AMC Sales & Service Position Details Department: After Sales Service Role: AMC Sales & Service Locations: Delhi / Jaipur / Lucknow / Chandigarh / Hyderabad Experience: Minimum 2 Years Job Summary We are looking for a customer-focused professional to manage after-sales service customer relationships AMC & spares sales service coordination and technical support. Key Responsibilities Manage service warranty and non-warranty calls and ensure timely closure. Handle customer complaints and ensure effective resolution. Drive AMC and spares sales including lead generation follow-ups conversion and order closure. Coordinate with service partners and authorized installation contractors. Support installation troubleshooting and spares selection. Conduct basic product awareness and technical training. Monitor service/project status and provide timely updates. Support customer meetings and techno-commercial discussions. Maintain service records using CRM SAP and MS Office. Identify service issues and support process improvements. Ensure high customer satisfaction and effective relationship management. Requirements Minimum 2 years of experience in After Sales Service AMC Sales Service Engineering Technical Support or related fields. Strong exposure to AMC Sales Spares Sales and Customer Handling preferred. Knowledge of troubleshooting site handling service processes and RCA. Good communication negotiation and techno-commercial skills. Working knowledge of CRM SAP and MS Office is an advantage. Strong analytical and problem-solving abilities. Willingness to travel as per business requirements.