Epic Patient Access, RTE & Referrals Analyst
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Epic Patient Access RTE & Referrals Analyst
Location: Kondapur Hyderabad
Work Mode: Work from Office (5 Days a Week) No Work from Home / No Hybrid
Shift Timings: 5:30 PM 2:30 AM IST (Aligned with U.S. Eastern Time)
Job Summary:
We are seeking an experienced Epic Patient Access RTE & Referrals Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing configuring supporting and optimizing the Epic Patient Access suite including Real-Time Eligibility (RTE) and Referrals. The candidate will work closely with patient access registration scheduling revenue cycle and clinical teams to streamline patient intake insurance verification referral management and front-end revenue cycle processes.
Key Responsibilities
- Configure maintain and support the Epic Patient Access RTE and Referrals applications.
- Gather analyze and document business and operational requirements from patient access scheduling and revenue cycle stakeholders.
- Design build test validate and deploy Epic Patient Access enhancements and system changes.
- Configure and support patient registration insurance verification eligibility checks referral workflows and authorization processes.
- Support Real-Time Eligibility (RTE) transactions and troubleshoot payer connectivity and eligibility issues.
- Build and maintain referral workflows work queues scheduling rules and insurance-related configurations.
- Troubleshoot application issues and provide timely production support.
- Participate in Epic implementations upgrades optimization initiatives and enhancement projects.
- Perform unit testing integrated testing and User Acceptance Testing (UAT).
- Develop and maintain build documentation workflow diagrams technical specifications and support documentation.
- Collaborate with other Epic application analysts to ensure seamless integration with Cadence Prelude Resolute MyChart and other Epic modules.
- Ensure all configurations comply with Epic best practices healthcare regulations and organizational governance standards.
Requirements
- 3 years of hands-on experience with Epic Patient Access Real-Time Eligibility (RTE) and Referrals.
- Epic Patient Access Certification is mandatory.
- Experience in Epic build configuration implementation testing and production support.
- Strong understanding of patient registration scheduling insurance eligibility verification referrals prior authorizations and front-end revenue cycle workflows.
- Experience supporting integrated Epic applications.
- Excellent analytical troubleshooting and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively in a fast-paced healthcare environment.
Mandatory Requirements
- Epic Patient Access Certification (Mandatory)
- Minimum 3 years of relevant Epic Patient Access experience
- Experience supporting RTE (Real-Time Eligibility) and Referrals
- Excellent communication skills.
- Willing to work 5:30 PM 2:30 AM IST (Eastern Time Shift).
- Must work from the Kondapur Hyderabad office (5 days per week).
- Strictly Work From Office No Work From Home or Hybrid.
- Candidates who can join immediately or are currently serving a 1520 day notice period will be given preference.
Preferred Skills
- Experience in U.S. healthcare environments.
- Knowledge of patient access insurance verification referral management authorizations and revenue cycle operations.
- Experience integrating Patient Access with Epic Cadence Prelude Resolute MyChart and other Epic applications.
- Understanding of Epic implementation methodology and healthcare interoperability.
- Strong documentation stakeholder management and communication skills.
Required Skills:
Epic Patient Access Certification (Mandatory) Minimum 3 years of relevant Epic Patient Access experience Experience supporting RTE (Real-Time Eligibility) and Referrals
Required Education:
Bachelors degree in Business Information Technology Engineering Healthcare Administration or a related field.