EOR Operations Analyst (US)

Describe the role and team the candidate will be joining

• Execute tasks related to new employees onboarding such as employee onboarding verifications benefits setup and enrollments for our customers
• Conduct filings and registrations with government agencies on behalf of customers
• Review Build and Improve current operational process and create how-to documentation library
• Review and process inbound communications related to insurance and regulatory tasks
• Build end to end operational process for benefits enrollments to our customers
• Research process requirements for work streams for new products and countries
• Provide feedback on our internal systems and processes to improve our operations
• Work with R&D to improve customer onboarding processes through automation

• 4 years of experience in an operational role such as payroll operations regulatory operations or support operations
• Strong English communication skills (written and verbal)
• Strong project management and organizational skills: high attention to detail with excellent work product time management and execution
• Experience with Google Suite or Microsoft Office especially Docs/Sheets/Excel for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plus
• Strong research and process development skills
• Structural thinking and problem solving
• Ownership and Proactive attitude towards pushing things to go get done
• Ability to learn quickly and deal with ambiguity
• Ability to work from 7.00 PM- 4.00 AM IST
• Grit patience drive as you would be working with different teams partners and government agencies

#LI-hybrid

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office) Rippling considers working in the office at least three days a week under current policy to be an essential function of the employees role.