Enablement Copilot Coordinator

Position Title:Enablement / Copilot Coordinator

Position Type: Regular - Full-Time

Requisition ID:43620

OVERVIEW:

Our Digital Technology team helps employees leverage technology to work more effectively collaborate better and deliver greater business value. As McCain continues to expand the use of Microsoft Copilot AI tools automation and modern workplace technologies effective adoption and user enablement are critical to realizing business value.

The Enablement & Copilot Coordinator supports the successful rollout adoption and ongoing use of Microsoft Copilot and other productivity technologies. This role works closely with business stakeholders technology teams trainers and employees to coordinate communications training activities adoption campaigns user feedback and reporting.

The successful candidate is a highly organized and proactive professional who combines technology curiosity strong communication skills and change management capabilities to help employees confidently adopt new ways of working.

JOB PURPOSE:

The Enablement & Copilot Coordinator is responsible for coordinating employee enablement activities that drive awareness adoption and effective use of Microsoft Copilot and related digital workplace tools.

This role serves as a key liaison between technology teams and end users ensuring employees have access to training resources communications and support needed to successfully embrace new capabilities. The position focuses on execution coordination user engagement and continuous improvement rather than technical development.

KEY RESPONSIBILITES:

Copilot Adoption & Enablement

• Support enterprise deployment and adoption initiatives for Microsoft Copilot and other AI-enabled productivity tools.
• Coordinate enablement activities that help employees understand and effectively use new capabilities.
• Assist with rollout planning readiness activities and adoption campaigns.
• Identify adoption barriers and escalate opportunities for improvement.
• Support business units during onboarding and early adoption phases.

Training & Learning Coordination

• Coordinate training sessions workshops office hours and learning events.
• Schedule presenters manage attendance tracking and support logistics.
• Maintain learning content quick-reference guides FAQs and user resources.
• Assist with the creation of role-based learning materials and enablement content.
• Promote continuous learning and skills development across the organization.

Communications & User Engagement

• Develop and coordinate communications related to Copilot adoption and digital workplace initiatives.
• Create newsletters announcements success stories and awareness campaigns.
• Support employee communities collaboration channels and engagement forums.
• Help showcase practical use cases and adoption success examples.

Adoption Analytics & Reporting

• Track participation engagement and adoption metrics.
• Maintain dashboards reports and status updates for stakeholders.
• Analyze user feedback and identify trends opportunities and challenges.
• Assist leaders in understanding adoption progress and areas requiring additional focus.

Stakeholder Coordination

• Partner with business teams Digital Technology teams HR Communications and Learning teams.
• Coordinate stakeholder meetings and follow-up activities.
• Maintain project plans action logs and implementation schedules.
• Support change management and business readiness activities.

User Feedback & Continuous Improvement

• Gather employee feedback regarding Copilot experiences and enablement programs.
• Help identify recurring issues questions and enhancement opportunities.
• Escalate improvement recommendations to appropriate technology teams.
• Contribute to ongoing refinement of adoption programs and learning experiences.

Governance & Responsible Use

• Promote responsible and secure use of AI technologies.
• Support awareness of privacy security compliance and governance requirements.
• Ensure enablement materials align with company policies and standards.

MEASURES OF SUCCESS

• Increased adoption and usage of Microsoft Copilot and related productivity tools.
• High participation rates in enablement and learning programs.
• Positive employee feedback regarding training and support experiences.
• Timely execution of adoption campaigns and communications.
• Accurate and actionable adoption reporting.
• Strong stakeholder satisfaction and collaboration.
• Effective promotion of responsible AI practices.

JOB QUALIFICATIONS & EXPERIENCE

Education

• Bachelors degree in Business Information Technology Communications Learning & Development Human Resources or a related field.

Experience

• 2-5 years of experience in technology enablement learning coordination change management digital workplace programs project coordination training communications or related disciplines.
• Experience supporting organizational technology adoption initiatives preferred.
• Experience with Microsoft 365 tools including Teams SharePoint Outlook and Power Platform is desirable.
• Exposure to Microsoft Copilot AI tools or digital transformation initiatives is an asset.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong organizational and project coordination abilities.
• Ability to manage multiple priorities simultaneously.
• Comfortable presenting information and facilitating learning sessions.
• Strong stakeholder management and relationship-building skills.
• Analytical mindset with ability to interpret adoption data and feedback.
• Customer-focused approach with a passion for helping others succeed.
• Curiosity about emerging technologies and AI-enabled productivity tools.

OTHER INFORMATION

• Individual contributor role with no direct people management responsibilities.
• Suitable for an early-to-mid career professional with some experience coordinating programs training adoption or change initiatives.
• Provides a development path toward Enablement Lead Change Lead Adoption Lead Digital Workplace Lead or AI Deployment & Enablement roles.
• Occasional flexible hours may be required to support global training sessions and adoption activities.
• Expected to model strong ethical judgment and responsible use of AI technologies.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. McCain leverages AI in the hiring process though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family:Information Technology

Location(s): IN - India : Haryana : Gurgaon

Company:McCain Foods(India) P Ltd