DocuSign CLM Technical Analyst

ExxonMobils affiliates have offices in India in Bengaluru Mumbai and the National Capital Region.

ExxonMobils affiliates in India supporting the Product Solutions business engage in the marketing sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

ExxonMobils LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobils operations around the globe.

ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education health and community-building programs in India. Read more about ourCorporate Responsibility Framework.

To know more about ExxonMobil in India visitExxonMobil Indiaand theEnergy Factor India.

This role is responsible for the ongoing support maintenance and enhancement of the DocuSign Contract Lifecycle Management (CLM) platform. It ensures system stability supports business users and drives continuous improvement in contract-related processes.

Location: Bengaluru India

• Provide daily operational support for the DocuSign CLM platform including user access management configuration and issue resolution.
• Maintain and optimize CLM workflows templates and document generation logic.
• Collaborate with business stakeholders to gather requirements and implement configuration updates.
• Monitor system performance and proactively address issues to ensure platform with IT and cybersecurity teams to manage integrations (e.g. SAP Ariba O365 SSO SAP CI) and ensure.
• hensive documentation including configuration guides workflow diagrams and support runbooks.
• Participate in blueprint packaging and deployment.
• Support testing and validation during system upgrades and enhancements.

Skills and Qualifications

• Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms.
• Strong knowledge of CLM workflows templates and document generation processes.
• Experience in system administration user management and troubleshooting.
• Familiarity with Salesforce integration and data flows.
• Excellent communication and documentation skills.
• Ability to work independently and manage multiple priorities effectively.

PreferredSkills and Qualifications

• DocuSign CLM Consultant Certification.
• Experience with DocuSign CLM API integrations and DocuSign AI.
• Knowledge of SSO MFA and clause library configurations.
• Exposure to SAP CI or other middleware platforms.
• PMP PMI-ACP or Scrum Master certification.
• At least 2 years experience in CLM Docusign troubleshooting and implementation
• Configuring and troubleshooting DocuSign workflows

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally with benefits built on our core categories of health security finance and offer you:

• Competitive compensation

• Medical plans maternity leave and benefits life accidental death and dismemberment benefits

• Retirement benefits

• Global networking & cross-functional opportunities

• Annual vacations & holidays

• Day care assistance program

• Training and development program

• Tuition assistance program

• Workplace flexibility policy

• Relocation program

• Transportation facility

Please note benefits may change from time to time without notice subject to applicable laws. The benefits programs are based on the Companys eligibility guidelines.

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ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin or disability status.

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